Product Designer

Conduct user research to understand the needs of various stakeholders and translate those needs into design solutions. Collaborate with cross-functional teams to create intuitive user experiences across B2B and B2C products.

Responsibilities

• Conduct discovery and research to understand the goals and pain points of merchants, warehouse staff, dispatchers, drivers, and end customers
• Translate user needs and business requirements into scalable design solutions across B2B and B2C products
• Visualize and prototype intended solutions at various levels of fidelity, including high-level wireframes, conceptual designs, design presentations and detailed specifications
• Work both independently and collaboratively with cross-functional teams, including development, operations and marketing team across the North American
• Stay updated on industry trends and best practices in UX design, applying them to enhance products’usability and user experience
• Ensure designs are responsive and accessible, following WCAG guidelines and best practices for inclusive design
• Apply data-informed design approaches, incorporating user feedback, analytics, and usability testing into design decisions
• Contribute to and maintain the company design system, ensuring consistent components, patterns, and visual language across products

Requirements

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field, or equivalent professional experience
• Minimum of 3 years of experience in UI/UX design, with a strong portfolio showcasing expertise in user experience (UX) and user interface (UI) design
• Proficiency in design tools such as Figma, Adobe Creative Suite, or similar software
• Excellent understanding of design principles, usability best practices, and current design trends
• Strong grasp of design systems, usability best practices, information architecture, and interaction patterns
• Strong problem-solving skills and the ability to tackle complex design challenges
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment
• Passion for creating exceptional user experiences and a commitment to continuous learning and improvement
• Commitment to continuous learning and applying design trends, especially in logistics, commerce, or operations tools

Key Skills

• Proficiency in design tools such as Figma, Adobe Creative Suite, or similar software
• Excellent understanding of design principles, usability best practices, and current design trends
• Strong grasp of design systems, usability best practices, information architecture, and interaction patterns
• Strong problem-solving skills and the ability to tackle complex design challenges
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment

Benefits

• Dental, Vision, Medical insurance
• Paid Holiday
• Paid Time Off
• Paid Sick Leave
• Management training programs