Senior Product Designer

You will lead and participate in research to understand customer needs and deliver excellent design outcomes. Collaborating with cross-functional teams, you will define design strategies that align with business objectives and user needs.

Responsibilities

• Deliver excellent design - You will need to become an expert in our customer’s problems. You’ll lead/participate in research to understand our customers’ needs. You’ll use your expertise in both UX and UI to partner with the rest of your team and deliver quality, polished outcomes for our customers
• Collaborate broadly - As a SaaS business in the fast-moving AI space, we need to stay flexible to our customer needs. This means you’ll need to work closely with customers, product managers, engineers, commercial teams and other stakeholders to define design strategies that align with business objectives, user needs and technological considerations. You’ll lend your expertise to our delivery teams when their needs align with broader product requirements
• Develop customer empathy - You will need to become an expert in our customer’s problems. You’ll lead/participate in research to understand our customers’ needs. You’ll use your expertise to partner with the rest of your team to discover and define customer problems, prioritising key issues as you go. Always testing and validating design concepts with users
• Own design standards - We have developed design systems and associated components to improve the quality and consistency across products. As a member of the team, you’ll need to actively support the maintenance and development of these systems alongside your fellow Product Designers
• Know your craft - You’ll be joining a dynamic team of experts and you’ll need to be a strong voice for best practices around your craft, from tools and user research, to accessibility and systems thinking, and you’ll need to continually keep on the cutting edge of the product design universe

Requirements

• Strong experience of delivering both UI and UX for B2B software products
• Understanding and application of design thinking principles
• The ability to empathise with user feedback and turn those into design solutions
• Practical experience with UX research tools and processes
• Top class practical product design skills and experience with common design tools (Figma)
• Passionate about good design, with great attention to detail, quality and accuracy
• Strong communication skills. Able to engage, empathise and collaborate with others
• Great storyteller: you’ll need to rationalise your design decisions and our wider product decisions by taking your stakeholders on the journey with you
• Proactive and self-motivated mindset
• Excellent time management skills
• A naturally inquisitive and problem-solving mindset

Key Skills

• UI/UX design
• design thinking
• user feedback
• UX research
• product design
• Figma
• communication
• storytelling
• problem-solving
• time management