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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Writer will craft clear and engaging content for digital products, collaborating with cross-functional teams to align content with user needs and business objectives. Responsibilities include writing user-focused content, conducting user research, and developing content style guides.
Responsibilities
- Write and edit user-focused content for web and mobile applications, including microcopy, error messages, onboarding guides, tooltips, and more.
- Collaborate with cross-functional teams to understand user needs, product goals, and technical constraints.
- Conduct user research and usability testing to inform and validate content strategies.
- Develop and maintain content style guides and best practices to ensure consistency across all digital platforms.
- Work with designers to create wireframes and prototypes that incorporate effective content solutions.
- Analyse user feedback and data to continuously improve content effectiveness and user engagement.
- Stay updated on industry trends and best practices in UX writing and content strategy.
Requirements
- Proven experience as a UX Writer, Content Strategist, or similar role, preferably within the financial services sector.
- Strong portfolio showcasing your ability to create user-centric content for digital products.
- Excellent writing, editing, and communication skills with a keen eye for detail.
- Familiarity with UX design principles and methodologies.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using design and prototyping tools such as Figma, Sketch, or Adobe XD is a plus.
- Bachelor's degree in English, Communications, Design, or a related field is preferred.
Key Skills
- UX writing experience.
- Strong writing and editing skills.
- Familiarity with UX design principles.
- Collaborative and independent work skills.
- Proficiency in design and prototyping tools (Figma, Sketch, Adobe XD).
- Bachelor's degree in relevant field.
Benefits
- Comprehensive benefits package.
- Flexible working arrangements.
- Support for wellbeing and development.
About Fidelity International
Fidelity International offers investment solutions and services and retirement expertise to more than 2.9 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $893.2 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers, and wealth managers, to private individuals. Our Global Platform solutions business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $625.4 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 December 2024.
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