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"Design is where science and art break even."
— Robin Mathew
The UX Researcher will gather and prioritize key questions from various teams and conduct impactful research throughout the product cycle. They will analyze results and convey insights to stakeholders while collaborating closely with product teams to enhance Groww's offerings.
Responsibilities
- Gather and prioritize key questions from product, design, engineering and product marketing teams.
- Plan and conduct practical, impactful research throughout the entire product cycle from inception to completion.
- Gather insights about customers from a variety of research methods, including in-depth interviews, usability studies, diary studies and surveys etc.
- Analyze qualitative and quantitative results and convey relevant insights to the appropriate stakeholders in the most engaging and actionable manner.
- Work closely with product teams to help them use research insights to make Groww better.
- Actively seek opportunities for expanding capacity or optimising workflow with AI product and tools.
- Work closely with analytics and data-science to tell a cohesive story about our product.
- Act as an internal evangelist for customer and product research.
Requirements
- 2-4 years of industry experience in driving UX research at product teams.
- Experience with qualitative and quantitative data collection and analysis for generative and evaluative research.
- Experience managing projects involving cross-functional teams.
- Excellent research execution skills including scoping, moderation, analysis and synthesis.
- Strong collaboration and communication skills.
- Strong story-telling skills and an ability to frame insights into compelling narratives.
- Familiarity with developing or using product / marketing frameworks to align cross-functional teams.
- Experience of working independently with minimal supervision.
- Experimenting with various tools, AI to unlock new use-cases in workflow.
Key Skills
- Qualitative and quantitative data collection and analysis.
- Project management.
- Research execution.
- Collaboration and communication.
- Story-telling.
- Product / marketing frameworks.
- Independent work.
- Tool and AI experimentation.
About Groww
We are a strong and enthusiastic team focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial par
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