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"The function of design is letting design function."
— Micha Commeren
Lead mixed-method research programs to uncover insights and improve internal tools. Build partnerships with cross-functional teams to embed research into decision-making and enhance user satisfaction.
Responsibilities
- Drive impactful research initiatives by leading mixed-method research programs
- Champion cross-functional leadership by building strong partnerships with product, design, engineering, and executive teams
- Deliver actionable insights by translating user insights into strategic improvements
- Be influential by using persuasive storytelling to influence senior stakeholders and shape the broader vision for user experience and design research
Requirements
- Bachelor’s degree and 5+ years of experience in human-centered UX research within agency, design, or corporate settings, or 9+ years of experience
- Experience in B2B or enterprise tech, with a focus on internal tools, CRM platforms, and sales enablement solutions
- Proven success leading research programs and influencing product and design strategy
- Expertise in advanced qualitative and quantitative methods
- Strong analytical skills and hands-on experience designing and implementing quantitative analyses
- Portfolio or work samples showcasing research impact on real-world digital experiences
- Exceptional storytelling and communication skills
- Mastery of tools such as Qualtrics, Dovetail, Adobe Analytics, Figma, and UserTesting
Key Skills
- Human-centered UX research
- Advanced qualitative and quantitative methods
- Strong analytical skills
- Hands-on experience designing and implementing quantitative analyses
- Exceptional storytelling and communication skills
- Mastery of tools such as Qualtrics, Dovetail, Adobe Analytics, Figma, and UserTesting
About Cdw
At CDW, we know how to make technology work so people can do great things. Our experts bring a full-stack, full-lifestyle approach with custom solutions, services and relationships to bring your vision to life. Through decades of experience, scale, and deep industry expertise, we deliver the full promise of what technology can do to help you reach your goals and drive innovation. Partner with CDW, and together, let’s Make amazing happen. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com.
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