UX Researcher | Seattle

The qualified candidate will lead UX research studies end-to-end, including consulting on research methodology, developing moderator guides, and analyzing research findings. They will build trusted relationships with clients and present insights and recommendations to drive the research process forward.

Responsibilities

• Building trusted relationships with clients, providing consultative guidance, and recommending/implementing solutions
• Leading UX research studies end-to-end, including consulting on research methodology or project scope
• Developing moderator guides
• Consulting with clients on the development of prototypes for testing
• Moderating remote and in-person user experience research studies or conducting interviews in the field
• Analyzing research findings, delivering insights that address the stated research questions
• Crafting recommendations in alignment with research findings for potential next steps in product development
• Developing presentations to communicate findings and recommendations
• Collaborating with clients to ensure the report meets their business needs
• Presenting to client teams
• Exploring creative solutions to research challenges
• Continuing to develop research and consultative skills
• Keeping projects on schedule and within scope and budget
• Contributing to AnswerLab’s knowledge library

Requirements

• 4+ years of hands-on experience conducting qualitative research
• Leading consulting engagements with clients/stakeholders
• Designing and writing discussion guides, screeners, test protocols, and final reports
• Using online/remote tools for conducting research
• Conducting presentations with senior-level business managers and executives
• Excellent communication skills and the ability to facilitate discussions
• Ability to work in a fast-paced deadline-driven environment
• Presentation skills, including building slide decks and presenting results and recommendations to clients
• Undergraduate and/or advanced degree in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines

Key Skills

• Qualitative research methods
• Consulting engagements with clients/stakeholders
• Designing and writing discussion guides, screeners, test protocols, and final reports
• Using online/remote tools for conducting research
• Conducting presentations with senior-level business managers and executives
• Excellent communication skills
• Ability to work in a fast-paced deadline-driven environment
• Presentation skills