Find Work
For Employers
"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Researcher will collaborate with various teams to define research goals and conduct studies that inform design decisions. They will analyze data and present findings to improve user experience across digital platforms.
Responsibilities
- Collaborate with UX designers, CX team members, product managers, developers, and stakeholders to define research goals
- Plan and execute research studies, including user interviews, usability testing, surveys, card sorting, diary studies, and heuristic evaluations
- Analyze data, identify patterns, and synthesize insights into clear, actionable recommendations
- Present research findings to cross-functional teams and leadership
- Support development of personas, customer journeys, and service blueprints
- Maintain research artifacts and contribute to a growing research repository
- Champion the voice of the user across the organization
- Help establish UX research best practices, tools, and frameworks
Requirements
- Proven experience conducting end-to-end research in a digital environment
- Strong understanding of qualitative and quantitative research methods
- Experience working with tools such as UserTesting, Figma, and analytics platforms
- Excellent communication, presentation, and storytelling skills
- Ability to manage multiple projects and prioritize effectively
- Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Information Design, or a related field
- 4–5 years of experience in UX research or a similar role
Key Skills
- End-to-end research in a digital environment
- Qualitative and quantitative research methods
- Experience with UserTesting, Figma, and analytics platforms
- Communication, presentation, and storytelling skills
- Project management and prioritization
- Experience in UX research or a similar role
Benefits
- 13 paid holidays per year in addition to vacation and paid sick leave
- Flexible workweek schedules
- Certifications, designation, and tuition reimbursement
- 401(k) retirement savings plan with matching company contributions
- Cash balance retirement plans fully funded by the company
- Short-term disability and term life insurance fully paid for by the company
- Up to 12 weeks of childbirth leave under STD policy
- One week of fully paid parental leave for all new parents
- A variety of health insurance options
- Pre-tax Health Savings Account with employer contributions
- Long-term disability insurance
- Dental insurance
- Vision insurance
- Health club membership reimbursement
- Employee Assistance Program
About Knightsofc
With nearly 2 million members and $109 billion of life insurance in force, the Knights of Columbus is the largest Catholic fraternal organization in the world and one of North America's largest life insurers. As an organization, the Knights of Columbus helps support a multitude of charitable causes, contributing $1.55 billion and 691 million volunteer hours to charitable projects over the past decade. With the Knights of Columbus, you can make a difference for your community, your Church, and your family. Since our founding in 1882, the Knights of Columbus has been committed to providing financial protection to our members and their families. The Knights of Columbus offers a complete portfolio of top-quality products to our members and their eligible family members throughout the United States and Canada including: permanent life insurance, term life insurance, retirement annuities, long-term care insurance, disability income insurance and fraternal benefits. The insurance program ha
🔔 Never miss similar opportunities
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.