Staff UX Researcher

Lead significant cross-functional research projects and influence product strategy through compelling insights. Guide project direction and deliver impactful research that drives decision-making across the business.

Responsibilities

• Contribute to and often lead significant cross-functional workstreams within and occasionally beyond their business unit.
• Lead broad research projects with complex user journeys, utilizing data-driven and principle-based solutions to generate impactful insights.
• Guide project direction, delivering complex research projects with significant business impact by influencing the setting of objectives, strategy, milestones, and execution.
• Influence product priorities and strategy through compelling research insights.
• Apply advanced expertise in a range of qualitative and quantitative research skills.
• Create high-impact artifacts (e.g., reports, presentations, workshops) that drive alignment and innovation.
• Develop into a cross-functional leader, building relationships with stakeholders across the function and business unit.
• Contributes actively to the research team through knowledge sharing, thoughtful collaboration, and positive engagement.

Requirements

• Bachelor’s Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred).
• Eight (8)+ years of experience conducting user research in a product development setting.
• Advanced expertise in a variety of qualitative and quantitative research methods.
• Exceptional analytical and problem-solving skills.
• Outstanding communication and presentation skills.
• Demonstrated ability to work autonomously, lead projects, and collaborate effectively in a fast-paced environment.
• Strong understanding of the tradeoff between rigor and speed in research.
• Strong project and program management skills.
• Strong drive for continuous learning and self-improvement in advanced research skills and product knowledge.

Key Skills

• Advanced expertise in a variety of qualitative and quantitative research methods.
• Exceptional analytical and problem-solving skills.
• Outstanding communication and presentation skills.
• Demonstrated ability to work autonomously, lead projects, and collaborate effectively in a fast-paced environment.
• Strong understanding of the tradeoff between rigor and speed in research.
• Strong project and program management skills.
• Strong drive for continuous learning and self-improvement in advanced research skills and product knowledge.