Principal User Experience Designer

Fidelity Investments seeks a Principal User Experience Designer to lead design work, drive customer experiences, and mentor junior designers in a fast-paced, data-focused environment.

Responsibilities

• Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
• Partner with the product owner to help inform product strategy
• Work across the organization to drive consistent customer experiences
• Contribute to the culture of the UXD group
• Coach and mentor junior designers across the group
• Provide design and product thought leadership

Requirements

• 7+ years of UX or related experience is preferred
• A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
• Experience working on agile teams delivering value in digital products preferred
• Experience running and/or using research to support evidence-focused design decisions preferred
• A digital portfolio we can review online is required
• An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
• Ability to design across all channels including web, native, and automated
• Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
• A foundation of development knowledge, both web and mobile
• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
• Partnering with user research to understand the customer problems to tackle
• Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
• An unwavering curiosity to ask why

Key Skills

• Visual design
• Conversational design
• Information architecture
• Prototyping
• Strategic design methods (such as design thinking)
• User research
• Writing
• Design across all channels including web, native, and automated
• Effective communication as a writer, presenter, and facilitator
• Development knowledge, both web and mobile
• Design systems
• User research
• Data-driven design decisions
• Curiosity