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"Design is where science and art break even."
— Robin Mathew
Lead UX Designer – Enterprise Communications
Wells Fargo • San Francisco, United States of America 🇺🇸
Lead design strategy and execution for employee-facing digital products, ensuring intuitive and accessible experiences. Mentor others and influence design culture across teams while collaborating with various stakeholders.
Responsibilities
- Own end-to-end design for enterprise digital products
- Champion design thinking and user-centered methodologies
- Leverage analytics, user research, and feedback loops to inform design decisions
- Develop and maintain scalable design systems
- Facilitate design reviews and communicate design rationale to stakeholders
- Partner with content strategists, developers, researchers, and business stakeholders
- Enhance global navigation, SEO, and accessibility
- Ensure compliance with WCAG/ADA, brand, and legal standards
- Create wireframes, storyboards, and prototypes
- Guide junior designers and contribute to team rituals
- Represent UX on SCRUM teams
- Define and track success metrics
Requirements
- 5+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience
- Experience leading end-to-end design initiatives for enterprise-level digital products
- Experience applying data-driven insights from user research and analytics
- Experience building scalable design systems
- Experience collaborating cross-functionally with developers, researchers, and strategists
- Experience using Adobe Creative Cloud and Figma
Key Skills
- Design leadership
- Data-informed design
- Design systems
- Stakeholder engagement
- Cross-functional collaboration
- Platform optimization
- Design execution
- Mentorship & influence
- Agile execution
- Impact measurement
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitio
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