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"Good design is obvious. Great design is transparent."
— Joe Sparano
UX Designer (12-Month FTC)
Lloyds Banking Group • London, United Kingdom 🇬🇧
As a UX Designer, you will craft the end-to-end user experience, collaborating with engineers and product owners to understand user needs. You will employ rapid prototyping and user testing techniques to refine consumer-centric journeys.
Responsibilities
- Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
- Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
- Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
- Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
- Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities
Requirements
- Demonstrable experience within User Experience design/Interaction Design
- Strong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background)
- Full ownership of the Interaction Design project
- Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams
- Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers
- Ability to interpret quantitative and qualitative research, and how this informs the interaction design process
- Familiarity working in a complex landscape – ideally, you’ll have experience in financial services
- Collaborative mindset to work closely and quickly with a multi-disciplinary team
- Strong ability to see designs through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities
- Strong advocacy of customer inclusivity and accessibility
Key Skills
- User Experience design
- Interaction Design
- Visual Design
- Prototyping
- Layout skills
- Design systems
- Quantitative and qualitative research
- Financial services experience
- Collaborative mindset
- Design delivery
- Customer inclusivity
- Accessibility
Benefits
- A generous pension contribution of up to 15%
- Annual performance-related bonus scheme
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
About Lloyds Banking Group
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.
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