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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
Principal Product Designer
Zillow • United States of America 🇺🇸
Design digital experiences across various platforms while advocating for customer needs. Collaborate with cross-functional teams to create immersive and media-rich experiences.
Responsibilities
- Design digital experiences across web, iOS, Android, and immersive media platforms
- Advocate for customer needs and ensure designs balance usability, innovation, and delight
- Partner with product managers, engineers, researchers, and other designers to shape immersive and media-rich experiences
- Architect the service design and information architecture powering automation-driven experiences
- Lead design activities like problem definition, storytelling, prototyping, journey mapping, and user testing
- Propose, test, and evaluate ideas that improve Zillow customer experiences
- Create coherency, interaction models, and UI patterns that scale across experiences
- Present design work, gather feedback, and align cross-functional partners
- Lead multiple projects independently and deliver high-quality work on time
- Partner with other designers to ensure design consistency and excellence
- Share expertise and mentorship to help others develop skills
- Contribute to the evolution of Zillow’s design practice in emerging media
Requirements
- 7+ years as a product designer, UX designer, or design lead with a proven record of shipping impactful products
- Strong communication, collaboration, and storytelling skills
- Experience taking products from exploration to launch
- Proven ability to thrive in ambiguity and demonstrate high agency
- Experience with emerging technologies and building new types of customer experiences
- Experience identifying customer insights through user research and discovery activities
- Experience developing design strategies that address customer and business problems
- Experience crafting products and services using human-centered design principles
- Experience shipping products that get meaningful results for customers and businesses
- Experience making effective decisions and managing design project work
- Examples of complex, system-driven, or media-rich experiences in your portfolio
- Examples of creativity, critical thinking, and risk-taking in design projects
- Deep expertise in interaction and visual design craft
- Familiarity with design and prototyping tools such as Figma, Protopie, or similar (Unity/WebGL/ARKit a plus)
Key Skills
- Communication
- Collaboration
- Storytelling
- User research
- Design strategies
- Human-centered design principles
- Decision-making
- Project management
- Creativity
- Critical thinking
- Risk-taking
- Interaction design
- Visual design
- Design and prototyping tools
Benefits
- Comprehensive medical, dental, vision, life, and disability coverages
- Parental leave, family benefits, retirement contributions, and paid time off
- Flexible work experiences
About Zillow
Zillow Home Loans, LLC is a rapidly growing national provider of online mortgage lending services. We are committed to delivering best-in-class service and local market expertise, with communication every step of the way. We have offices located in Overland Park, Kansas, Seattle, Washington as well as Irvine, California. NMLS ID#: 10287 Equal Housing Lender (NASDAQ: Z and ZG). Licensing Information: https://www.zillowhomeloans.com/licensing Additional licensing information: www.nmlsconsumeraccess.com
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