Senior Product Designer (Design Systems)

As a Senior Product Designer, you will shape the future of the design system, ensuring consistency and quality across components and patterns. You will also mentor peers and support training initiatives to elevate design capabilities within the team.

Responsibilities

• Creating highly scalable components and pattern libraries in Figma and cascading down best practices to the rest of the team.
• Monitoring the design community in adopting our system and contributing to it through analytics and surveys.
• Scaling the design system to ensure the capacity to handle multiple brands (EE, Plusnet and BT).
• Building meaningful internal relationships, contributes to a culture of design excellence and promotes a user-centred way of working.
• Advocating for customer needs, overseeing that designers and squads are designing solutions that solve real customer needs.
• Implementing continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across squads.
• Championing innovation and continuously developing the team’s knowledge on emerging trends and changes in customer experience such as customer problems and ensures that the squads are sharing ideas and insights.
• Mentoring other product designers, helping to improve the team’s craft and meet ambitions as well as act as a technical resource.

Requirements

• Extensive experience building highly scalable components and patterns so they can futureproof the designs where they are being consumed.
• A track record of prioritising requests from different teams, accessing the various needs and making difficult decisions, often having to push back against stakeholders.
• Experience coordinating groups of designers as part of workshops to help refine components and patterns that address all needs.
• Proven ability to build design library content which is fully compliant with our WCAG standard.
• Demonstrable experience of using data to understand how people use your components, considering various elements of feedback and performance metrics to when making necessary changes.
• Previous experience working in either a design system team or contributed to the build and curation of design libraries.
• Experience working on a white-label or multi-brand project.
• Proficient experience using Figma which is our core design tool. This includes a strong understanding of its existing features, especially how to leverage variables to make scalable components and patterns.
• Experience mentoring or managing design peers, instilling best practises and supporting career development.
• Ideally you will have previous experience working within large organisations with a complex design environment. This will be beneficial when navigating diverse teams and functions.

Key Skills

• Advanced proficiency with Figma and versatility across other design tools.
• Excellent written and verbal communication skills in English.
• Strong understanding of product strategy, UX research, interaction design, and visual design principles.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues