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"The function of design is letting design function."
— Micha Commeren
You will identify and understand customer needs and lead discovery activities to inform the team's work. Collaborating with engineers and product managers, you will deliver impactful solutions across multiple platforms.
Responsibilities
- Identify and understand customer needs, behaviors, and pain points
- Lead and support discovery activities such as user interviews, surveys, and usability tests
- Work in a fast-paced team to uncover customer problems and deliver impactful solutions across web and mobile platforms
- Consider business needs, technical constraints, data, and platform requirements to produce impactful solutions
- Creatively translate opportunities into elegant, intuitive, and effective experiences
- Rapidly and pragmatically produce concepts and prototypes
- Run experiments frequently to validate assumptions and optimize solutions
Requirements
- 3-5 years of product design experience within a consumer-focused organization
- Proven record of successfully shipped mobile and web experiences
- Deep understanding of product strategy and business requirements
- Comfortable planning and conducting research from interviews and usability tests
- Excellent visual design skills and proficiency in design, prototyping, and whiteboarding tools (Figma, Framer, Miro)
- Experience working with and contributing to a design system
- Online portfolio or PDF showcasing design thinking process and impact
- Strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines, and design systems
- Solid understanding and experience in research: interviewing users, setting up surveys and usability tests, and interpreting results
- Basic knowledge and experience leveraging data and analytics to inform design decisions
- Strong written and verbal communication skills in Arabic and English
Key Skills
- Design thinking and problem-solving
- Communication skills to tell a story about work and communicate complex concepts
- Experience in the entire product design cycle
- Proficiency in design and prototyping tools (Figma, Framer, Proto.io)
- Regularly seeking and giving constructive feedback
- Comfortable working with other designers and cross-functional team members
Benefits
- Purpose-led workplace where ideas can create real impact
- Ongoing learning and development to help grow with intention
- Recognition that celebrates wins, both big and small
- Community built on trust, curiosity, and shared momentum
About Almosafer
Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company Elevating the journey for travellers from, to & within Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Through its portfolio of businesses, Almosafer caters to every vertical across the travel & tourism ecosystem. A holistic travel platform built on the foundation of data, technology, and scalability, we serve all travel sectors from consumer to corporate & government, while enabling inbound tourism for leisure and religious travel. #Almosafer (Consumer travel) #AlmosaferBusiness (Corporate & government @Almosafer Activities (KSA activities marketplace) @DiscoverSaudiDMC (KSA destination management) @Mawasim (Hajj & Umrah)
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