Senior UX Designer, North America Stores (NAS) Design, North America Stores (NAS) Design

Lead the design of innovative retail and platform shopping experiences across multiple programs worldwide at Amazon, advocating for the customer and fostering a collaborative design culture.

Responsibilities

• Create new shopping experiences for Amazon that solve problems in our most challenging and high impact areas.
• Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer-centric intersection between design, technology and business.
• Work closely with partners in research, design, engineering and product management to contribute to the architecture of near and long term user experience visions across applicable devices and locales.
• Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
• Play a critical role, with your project team, in determining the right goals to go after, problems to solve, and trade offs to make within tactical sprints and future-looking planning (3-5 years out).

Requirements

• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices.
• Knowledge of usability principles and techniques.
• Knowledge of best practices for information architecture and design.
• Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar.
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
• Experience defining and maintaining design patterns and UX standards.
• Bachelors Degree.
• 8+ years of UX designer or interaction designer experience.
• Experience with UX design of complex workflows.

Key Skills

• UX design
• interaction design
• usability principles and techniques
• information architecture and design
• design and prototyping tools (Sketch, Photoshop, Illustrator, InVision, etc.)
• user data acquisition (usability studies, user research)
• personas and journey maps
• design patterns and UX standards
• customer advocacy
• collaborative design culture
• complex workflows

Benefits

• Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.