Senior UX Writer

A Senior UX Writer role at Verisure Design Group to lead UX writing and content strategy, mentor a team, and collaborate with cross-functional teams to deliver seamless user experiences.

Responsibilities

• Strategic Leadership & Collaboration: Lead and nurture relationships with global business and process partners. Collaborate closely with cross-functional teams including UX designers, product owners, developers, and researchers to ensure cohesive and impactful communication across wearables, mobile, tablet, and desktop platforms. Partner with design leadership to drive change management initiatives and support the evolution of our UX writing practice.
• Team Development & Mentorship: Guide and mentor a distributed team of UX Writers, fostering autonomy, growth, and excellence. Support hiring efforts and onboarding for the global design organization. Promote a culture of continuous learning by introducing new tools, methodologies, and best practices.
• Process & Quality Ownership: Define and document internal workflows, tools, and standards to ensure consistency across teams and locations. Evaluate the effectiveness and quality of UX writing deliverables, ensuring alignment with user needs and business goals. Actively identify and resolve communication challenges across teams and stakeholders.
• Content Strategy & Execution: Own and evolve the content and localization strategy, ensuring scalable systems for managing large volumes of content. Lead content initiatives for consumer-facing applications, ensuring clarity, consistency, and tone of voice. Drive improvements in translation workflows and localization tools to support global market expansion.
• Advocacy & Communication Excellence: Champion the role of UX writing in delivering exceptional user experiences. Clearly articulate user needs from a content perspective and advocate for thoughtful, user-centered communication. Ensure timely delivery of high-quality content that meets project goals and deadlines.

Requirements

• 8+ years of hands-on experience in UX writing, content strategy, or content design for digital products, apps, and websites.
• A university degree in a relevant field.
• Strategic thinking with a strong drive to evolve and scale content practices.
• Excellent communication skills, with a proven ability to collaborate across cultures and distributed teams.
• Strong organizational skills with the ability to manage multiple localization and content projects simultaneously.
• International work experience is highly valued.
• Up-to-date knowledge of UX writing trends, tools, and best practices.
• Familiarity with content management and localization tools such as Adobe DAM, Label Editor, Lokalise, ANC, SiteVision, Confluence, and JIRA is a plus.
• Experience working within a product-focused organization.
• Comfortable operating in Agile development environments.
• Exceptional command of written and spoken English.
• Fluency in Spanish (for Madrid-based role) or Swedish (for Malmö-based role) is a strong advantage.

Key Skills

• Strategic thinking
• Excellent communication skills
• Strong organizational skills
• Up-to-date knowledge of UX writing trends, tools, and best practices
• Familiarity with content management and localization tools
• Experience working within a product-focused organization
• Comfortable operating in Agile development environments
• Exceptional command of written and spoken English
• Fluency in Spanish or Swedish