Lead UX Designer

Lead UX Designer role at ADP for Lyric’s Benefits features, shaping design direction and leading design teams.

Responsibilities

• Lead Design Direction. Own the end-to-end UX strategy for Benefits features within Lyric, from discovery through delivery
• AI-Driven Experience Design: Partner with AI and data teams to design intelligent, adaptive interfaces that simplify complex benefits decisions
• Design Planning. Anticipate design needs several sprints ahead, working with product owners, engineering leads, and fellow UX leaders to set priorities and guide backlog grooming
• Mentorship & Collaboration. Coach, critique, and inspire other designers. Create an environment where design craft and systems thinking thrive
• User Research Leadership. Champion user insights in every stage of the process. Partner with UX Research to define studies, synthesize findings, and translate them into strategic design opportunities
• Facilitate Alignment. Use your communication skills to bring stakeholders together, drive decisions, and advocate for user experience in leadership discussions
• Operational Excellence. Model lean UX practices and agile design methods. Help shape design systems, guidelines, and processes to ensure consistency and efficiency
• Hands-on Design. Balance leadership with execution. You’ll still roll up your sleeves to create high-fidelity designs, prototypes, and reusable patterns that set the bar for quality
• Innovation. Guide your team through experimentation, iteration, and exploring emerging technologies to push ADP’s products forward

Requirements

• Bachelor’s degree OR equivalent
• 7+ years of experience in UX design (product, interaction, visual, or service design), with at least 2+ years in a lead, principal, or managerial capacity
• Demonstrated ability to lead design vision and execution across large, complex products or platforms
• Strong expertise in tools like Figma and other modern design/prototyping tools, as well as working knowledge of front-end frameworks (HTML5, CSS3, JavaScript)
• Proven track record of mentoring designers, influencing senior stakeholders, and driving measurable impact through design
• Comfortable working on next-generation products with innovative tech stacks and complex user ecosystems

Key Skills

• UX design (product, interaction, visual, or service design)
• Design tools like Figma and other modern design/prototyping tools
• Front-end frameworks (HTML5, CSS3, JavaScript)
• Mentoring designers
• Influencing senior stakeholders
• Driving measurable impact through design
• Working on next-generation products with innovative tech stacks and complex user ecosystems

Benefits

• Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more