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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
Help shape in-house enterprise-level products and engage in hands-on product design from concept to testing. Collaborate with various stakeholders to create delightful user experiences and mentor junior colleagues.
Responsibilities
- Help shape our inhouse enterprise-level products that are used by thousands of users that reach millions of their customers.
- Hands-on product design in all stages: from sketching concepts to narrowing down the solution in hi-fi prototypes and then testing it with real users.
- Closely collaborate with product managers, designers, researchers, writers, engineers, and other stakeholders on creating delightful user experiences by employing a broad set of design techniques.
- Participate in user interviews, and lead discovery sessions, brainstorms, and design thinking workshops.
- Create flows, wireframes, and user journeys that reflect the mental models of our users.
- Advocate for research and our design process, proposing improvements when needed.
- Effectively communicate design decisions and key milestone deliverables.
- Mentor more junior colleagues in our team.
- Contribute to our Design System initiative by pushing visual excellence and promoting best practices and design standards.
- Work closely with engineers by providing support as they build the proposed solution.
Requirements
- Several years of experience designing digital products, not just websites.
- A highly collaborative person with a proactive approach to work.
- Able to think critically, solve problems creatively and effectively.
- Able to problem frame, prioritize and communicate ideas successfully, and then reframe the problem if needed in order to arrive at a better solution.
- Able to present your designs and sell your solutions to various stakeholders.
- Very good understanding of how discovery and evaluative research shapes a product.
- Able to see opportunities where others see problems.
- Proficient in Figma or any other prototyping tool (but willing to switch to Figma).
- Excellent visual design skills paired with a good understanding of human-computer interaction principles.
- Experience in Enterprise UX projects.
- Fluent in English.
Key Skills
- Proficient in Figma or any other prototyping tool (but willing to switch to Figma).
- Excellent visual design skills paired with a good understanding of human-computer interaction principles.
- Experience in Enterprise UX projects.
About Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way. Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates. We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are entirely in-house developed, and we are proud of all the talents we have in our company!
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