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"Design is where science and art break even."
— Robin Mathew
Product Designer, Trust & Risk
Whatnot • Los Angeles, United States of America 🇺🇸
Design tools, workflows, and user experiences that help identify and prevent abuse while supporting users throughout their safety journeys. Collaborate with cross-functional teams to create intuitive product experiences that balance safety, speed, and user trust.
Responsibilities
- Design end-to-end experiences that protect the integrity of the platform while minimizing friction for good users.
- Collaborate with cross-functional teams to translate complex policies and workflows into intuitive product experiences.
- Create wireframes, prototypes, and final visuals that bring clarity to ambiguous trust and safety problems.
- Contribute to the broader design system while advocating for accessibility and inclusive user experiences.
- Use data, research, and feedback to iterate on existing tools and identify areas for improvement.
- Support the internal teams who moderate content, review reports, and resolve user issues with efficient and usable tooling.
Requirements
- 4+ years of experience designing digital products, ideally including work on trust, safety, compliance, or integrity teams.
- Strong interaction and systems thinking.
- Strong portfolio that demonstrates your experience.
- Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.).
- Deep understanding of user experience design principles and methodologies.
- Excellent communication and collaboration skills.
Key Skills
- Strong interaction and systems thinking
- Strong portfolio that demonstrates your experience
- Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.)
- Deep understanding of user experience design principles and methodologies
- Excellent communication and collaboration skills
About Whatnot
Whatnot is the largest livestream shopping platform in the US, UK, and Europe—bringing millions together to shop, sell, and connect around the things they love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We’re innovating in the fast-paced world of live shopping from bags to beauty, comics to coins, sneakers to streetwear, and vintage to vinyl. With over 250+ categories, including electronics, sports and Pokémon cards, fashion, plants, jewelry and more—we’ve got it all! And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.
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