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"Design is where science and art break even."
— Robin Mathew
You will design end-to-end user experiences for complex financial products and conduct user research and usability testing to validate solutions. Collaborate with business analysts, developers, and product managers to ensure seamless implementation and adherence to accessibility standards.
Responsibilities
- Design end-to-end user experiences for complex financial products used globally
- Conducting user research, usability testing, and design reviews to validate and refine solutions
- Partnering with business analysts, developers and product managers to ensure seamless implementation, along with implementing accessibility (WCAG standards) and inclusive design practices
- Bringing data and business sense to design decisions, aligning user needs with revenue and cost optimization goals
- Leverage data visualization to simplify complex financial information
- Help drive UX and product maturity across the organization
- Research and bring forward new UX findings and insights to the team
- Run and take part in Service design workshops, journey mapping and strategic sessions
- Works with compliance team and assure we treat vulnerable customers fairly
- Creating design artefacts using Figma
Requirements
- Proven experience as a UX Designer in complex, fast-paced environments
- Financial services experience or strong interest in financial products is a big plus
- Strong portfolio showcasing UX process and design outcomes and expertise in Figma, Miro, and familiarity with Jira and Confluence
- Analytical and logical thinker, used to gathering/analysing information for decision making and problem solving
- Solid understanding of accessibility standards and inclusive design
- Ability to interpret data and apply insights to design decisions
- Excellent communication skills and confidence to challenge ideas constructively
- Grit, ownership, and ability to work independently while collaborating globally
- Confidence to challenge others’ ideas and with having their ideas being challenged
Benefits
- Global opportunities
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well
- Health and wellbeing rewards that can be tailored to support you and your family including accident insurance and income protection
- Save for your future
- Extra rewards ranging from recognition awards to transport and child allowances
About Computershare
Welcome to a world of potential Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 12,000 people in around 90 offices worldwide. Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence. Our diverse portfolio of services and products across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you. If you are looking for that first step or next step in your career, we encourage you to visit careers.computershare.com, or please explore the rest of this site for mor
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