UX Designer - Learning Experience

Laing O'Rourke's Learning & Development team seeks an LX Lead to design and create intuitive, accessible, and engaging digital learning journeys.

Responsibilities

• Design and evolve digital learner experiences with a strong focus on usability, accessibility, and engagement
• Collaborate with the business to understand user needs and design and build intuitive solutions through Human Centred Design or similar approaches
• Develop wireframes, prototypes, and learning platforms/interfaces with a consistent and accessible look and feel
• Lead internal communications campaigns to promote new learning products, tools, and initiatives, using storytelling, branding, and digital marketing strategies
• Conduct user research, testing, and feedback loops to continuously improve learning experiences
• Explore and incorporate emerging technologies (e.g., XR, AI, interactive tools) into the learning journey where appropriate
• Collaborate with SMEs, instructional designers, developers, and project stakeholders across the business
• Translate data and insights into compelling narratives to inform product evolution and influence learning culture

Requirements

• Strong portfolio showcasing Design and Engineering work
• Experience in front end development (HTML, CSS, JS, React or similar)
• Experience in design tools (e.g., Figma, Adobe Creative Suite, Miro, etc.)
• Experience running creative communications or marketing campaigns with measurable outcomes
• Comfortable facilitating workshops, gathering user insights, and working cross-functionally
• Understanding of or interest in learning ecosystems, digital platforms (like LMS), or employee engagement tools
• Excellent communication and stakeholder management skills
• Eligible to work in the UK
• Willing to travel as required
• Degree qualified (2:2 or higher) in a relevant field (e.g., UX Design, Digital Media, Psychology, HCI, Communication, etc.)

Key Skills

• Experience in front end development (HTML, CSS, JS, React or similar)
• Experience in design tools (e.g., Figma, Adobe Creative Suite, Miro, etc.)
• Experience running creative communications or marketing campaigns with measurable outcomes
• Comfortable facilitating workshops, gathering user insights, and working cross-functionally
• Understanding of or interest in learning ecosystems, digital platforms (like LMS), or employee engagement tools
• Excellent communication and stakeholder management skills
• Backend development experience (bonus)
• Experience in Illustration, Motion design or video creation skills for engaging content (bonus)

Benefits

• Make an impact: Create digital experiences that help thousands of learners thrive
• Creative autonomy: Take the lead on projects, campaigns, and new ideas
• Growth opportunities: Access training, mentorship, and exposure to emerging technologies
• Collaboration: Work with passionate people across design, tech, HR, and operations
• Purposeful innovation: Shape the future of learning in a company that values knowledge, people, and progress