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"The function of design is letting design function."
— Micha Commeren
Chief UX Designer - Customer Strategy Department, Platform Strategy Supervisory Department (CSD)
Rakuten • Japan 🇯🇵
Full-time Lead
Rakuten Group is hiring a Chief UX Designer to lead the design and improvement of user experience and create new value for various services and products.
Responsibilities
- UX design for products and services related to Rakuten ecosystem
- Definition of value and concept based on business needs and user needs in the strategy formulation phase
- Creation of wireframes and mockups that embody the concept
- Product and service design in collaboration with directors, designers and engineers
- Discover opportunities and issues in the UX area of products and services
- Supervise and supervise UX of products and services
- Conduct user research and seek insights
- Lead to improve UX capabilities in the team
- Prototyping to quickly verify value propositions and usability, and promote team communication and decision making
Requirements
- Those who can always take responsibility for output
- Those who can explain logically with design analysis and research skills
- Those who have communication skills, coordination skills, and cooperativeness
- Those who are good at doing multiple things at the same time
- People who value teamwork
- Those who are interested in training UX designers
- Those who have a permanent interest in business, marketing, and analysis as well as specialized fields
- Those who can respond flexibly to changes without being bound by past experiences
- Strategic design proposal ability
- App, mobile, web design experience
- Lead experience area at operating company
- Knowledge and experience in user surveys and user interviews
- Knowledge and experience on personas and key journeys
- Knowledge of design guidelines such as Material Design and Human Interface Design
- Familiarity with UI design and prototyping tools
- High communication and presentation skills
- Feedback skill
- Japanese language skills (business level conversation, reading and writing)
- Sensitive to new design tools and trends
- Mindset of Design Thinking
Key Skills
- Strategic design proposal ability
- App, mobile, web design experience
- Lead experience area at operating company
- Knowledge and experience in user surveys and user interviews
- Knowledge and experience on personas and key journeys
- Knowledge of design guidelines such as Material Design and Human Interface Design
- Familiarity with UI design and prototyping tools
- High communication and presentation skills
- Feedback skill
- Japanese language skills (business level conversation, reading and writing)
- Sensitive to new design tools and trends
- Mindset of Design Thinking
- DTP knowledge and experience
- Knowledge and experience in Motion Graphic
- Knowledge and experience in HTML, CSS, Javascript, jQuery
- HCD knowledge and experience
About Rakuten
Rakuten group has almost 100 million customers based in Japan and 1 billion globally, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.
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