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"The function of design is letting design function."
— Micha Commeren
Drive problem framing and strategy, turning customer pain points into clear problem statements. Collaborate cross-functionally to execute product design from research to launch and iteration.
Responsibilities
- Turn ambiguous customer pain points into crisp problem statements, hypotheses, and success criteria
- Map flows, prototype, and craft production-ready UI in Figma; partner tightly with Engineering to ship high-quality, reliable experiences
- Plan and run scrappy research (merchant interviews, usability tests), analyze product data, and translate insights into clear product recommendations
- Evolve our design system, raise bar for craft, accessibility, and performance across dashboard, tracking, and integration surfaces
- Collaborate with PM, Eng, CX, and Sales to de-risk, scope, and sequence work; write specs that align stakeholders and unblock build
- Measure impact post-launch; iterate to improve reliability, cost, and merchant adoption
Requirements
- 5+ years in product design with hybrid UX/UI and product strategy responsibilities; shipped multiple 0→1 features with measurable impact
- Proficient Figma skills (components, variables, responsive layouts), rapid prototyping, and thoughtful high-fidelity design
- Strong product writing: articulate rationale, trade-offs, and PRDs/one-pagers that move teams
- Experience working closely with engineers from exploration to QA; comfort reading API docs and discussing system constraints with engineers
- Proficiency in planning, executing, and synthesizing user research and product analytics to guide decisions
- Experience designing and prototyping with AI tools (e.g. Cursor) is a bonus
- Experience building delivery/shipping/logistics products is a bonus
Key Skills
- Product Design
- UX/UI Design
- Product Strategy
- Figma
- Rapid Prototyping
- Product Writing
- User Research
- Data Analysis
- Collaboration
- AI Tools
About Burq, Inc.
Burq is the leading delivery management platform for some of the largest and fastest-growing companies. Delivery has become the backbone for businesses from retail to restaurants and florists to pharmacists, each of which generates billions of dollars in revenue from delivery alone. Yet, when modern businesses think about offering delivery, they worry it’s complicated to set up, costly to maintain, and inefficient to manage. Not with Burq. Burq gives businesses a delivery infrastructure that’s theirs to own: their branding, their workflows, and their choice of drivers from a vast pool of delivery providers. We're Growing Fast! 🚀 Come Be a Part of Our Journey!
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