UX/UI Designer - Web and Portal Services, Office of Communications and Marketing

MacEwan University seeks a UX/UI Designer for a 12-month full-time non-recurring term to lead the building and optimization of the School of Continuing Education’s website.

Responsibilities

• Developing and executing sustainable, site-wide content strategies, aligning with institutional and business objectives and user needs.
• Developing and leading projects supporting long-term website planning, goals, and strategic initiatives.
• Designing and refining user journeys from course discovery to enrollment, creating journey maps, personas, and experience blueprints to inform digital product and content development.
• Leading the design, development, review, and approval of intuitive, responsive, and accessible user interfaces and web pages for the SCE website in Modern Campus, using HTML, CSS, and modern front-end technologies (including JavaScript and Bootstrap 4 when needed), ensuring compatibility across devices and browsers & high quality user experience.
• Creating mockups for SCE templates and pages following MacEwan and SCE brand guidelines.
• Ensuring website structure and content aligns with institutional strategic direction, accessibility standards, and branding guidelines.
• Designing, developing, and conducting user testing of web content strategies, site structures, and designs using quantitative and qualitative research methods.
• Translating user research and analytics insights into actionable content and UX solutions.
• Providing expert advice, direction and support regarding effective digital and content marketing best practices, platforms and processes, including Search Engine Optimization (SEO) & user experience principles.
• Providing solutions and advice to SCE marketing team based on established processes and industry standards.

Requirements

• A minimum of a bachelor’s degree in Communication Design, Digital Marketing, Interaction Design, Digital Experience Design or a related field.
• A minimum 5 years of experience in web content strategy, inclusive of information architecture, data-driven strategies, taxonomy, and governance.
• A minimum of 3 years of professional experience in web design or a related field (e.g., digital design, UI/UX design, front-end development).
• A portfolio showing real-world projects with responsive design, user-focused layouts, and attention to visual detail.
• Experience working with content management and customer relationship management systems.
• Experience conducting end-user testing, content audits, and developing content governance frameworks.
• Experience creating, implementing, and maintaining content standards for a complex organization.
• Experience in creating wireframes, storyboards, process and user flows, and site maps.
• Experience working with teams on large-scale, long-term projects.
• Experience working in a post-secondary environment would be considered an asset.

Key Skills

• A strong understanding of digital behaviour and the ability to apply insights to enhance digital experiences
• Knowledge and understanding of UX principles and web accessibility standards (e.g., WCAG, W3C) and best practices for inclusive design
• Familiarity with user research methodologies, including interviews, surveys, and usability testing
• Visual design: Strong understanding of layout, typography, color theory, and composition
• Responsive design: Creating layouts that adapt across screen sizes and devices
• Design tools: Proficiency with software like Figma and the Adobe Creative Suite
• HTML & CSS: Knowing how content is structured and styled in code
• Excellent verbal and written communication skills, with the ability to explain complex concepts like SEO to non-technical audiences
• Strong project management and organizational skills
• Strategic thinking, creativity, critical thinking, problem-solving, and decision-making skills with strong attention to detail
• The ability to analyze data and translate insights into actionable strategies to support informed decision-making and planning
• Strong relationship-building and consultation skills, with a commitment to customer service and professionalism
• The ability to develop and maintain positive working relationships while collaborating with employees at all levels of the organization
• The ability to manage multiple complex projects simultaneously, prioritize tasks effectively, and negotiate conflicting timelines in a fast-paced environment
• The ability to work collaboratively with minimal supervision in a team environment
• Excellent organizational and time management skills, with the ability to work under pressure and meet deadlines
• Understanding of academic culture, university policies and procedures, and organizational structures
• Proficiency in analytics, SEO management, CRM platforms, and the Microsoft Office suite (e.g., Word, Excel, PowerPoint, Teams)
• Javascript and bootstrap 4 would be considered an asset
• Proficiency in project management tools like Asana would be considered an asset

Benefits

• Competitive base pay
• Generous vacation time
• Flexible benefits package
• Continuous learning culture
• Opportunities for career growth