UX Researcher

Design and execute research studies using various methods, owning the end-to-end research process. Partner closely with cross-functional teams to identify research objectives and translate findings into actionable insights.

Responsibilities

• Design and execute research studies using a variety of methods including usability testing, in-depth interviews, diary studies, etc.
• Own the end-to-end research process within your domain including prioritizing & scoping, recruiting participants, collecting data, synthesizing and analyzing data, and delivering findings
• Partner closely with cross-functional team members in identifying key research objectives and questions to address research needs across the product lifecycle
• Translate research findings into actionable insights, and strategic narratives through compelling storytelling and creative artifacts, reports, and read-outs
• Communicate research findings, insights, and recommendations clearly and effectively to key stakeholders, including senior leadership

Requirements

• 1-3 years of relevant experience in Design Research, UX Research or Human Factors Engineering (Bonus if you have industry experience)
• Bachelor’s or Master’s degree in Psychology, Human Factors, HCI, Anthropology, or related field
• Strong proficiency with qualitative or mixed-methods research and executing both evaluative and generative studies
• A portfolio or case studies highlighting your end-to-end research process and the impact your work had on an organization, team, product, and/or feature
• Excellent communication skills with the ability to effectively collaborate with and influence stakeholders
• Experience with remote testing tools (e.g., dscout, UserTesting, UserZoom, etc.)
• A deep curiosity and passion for uncovering user needs, motivations, behaviors, and pain points
• Bonus points for having comfort/familiarity with quantitative methods (e.g., surveys, log data analysis) or an interest in developing those skills

Key Skills

• Design research methods
• Qualitative or mixed-methods research
• Portfolio or case studies
• Communication skills
• Remote testing tools
• Curiosity and passion for user needs
• Quantitative methods (bonus)

Benefits

• Be part of an award-winning team recognized for its excellence in customer onboarding, diversity, and inclusion.
• Work in a dynamic and innovative environment where your creativity and expertise will drive real impact.
• Enjoy a flexible and supportive work culture that encourages professional growth and work-life balance.
• Collaborate with a passionate group of professionals dedicated to leading the iGaming industry into the future.