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Senior User Experience Designer

Cavallo β€’ Grand Rapids, United States of America πŸ‡ΊπŸ‡Έ

Onsite Full-time Senior

Senior UX Designer to lead user research, design solutions, and champion usability for Cavallo's enterprise platform.

Responsibilities

  • Lead User Research & Discovery: Plan and conduct comprehensive qualitative and quantitative user research to uncover deep user insights and unmet needs.
  • Architect User-Centered Solutions: Map complex user journeys and flows, and design a clear and scalable information architecture.
  • Translate these artifacts into tangible design solutions that address core user needs.
  • Emphasize Prototyping & Validation: Create interactive prototypes at various fidelities to test and validate concepts with real users.
  • Champion Usability: Serve as the primary advocate for the user. Translate research findings into actionable design artifacts.
  • Collaborate for Impact: Partner with Product Managers to define product strategy and roadmaps based on user evidence.
  • Work closely with engineers to ensure the integrity of the user experience is maintained through final implementation.
  • Evolve Design Standards: Contribute to our design system, ensuring that all solutions are consistent, scalable, and accessible.
  • Mentor and Guide: Coach and mentor other designers, fostering a culture of research, collaboration, and continuous improvement.
  • Establish UX Processes: Define and evangelize best practices for user research, usability testing, and the overall user-centered design process.
  • Influence Product Strategy: Use data and research findings to influence key strategic decisions and help shape the long-term vision for the user experience.

Requirements

  • 5+ years of dedicated UX design experience, with a strong focus on enterprise software (B2B SaaS) or other complex, workflow-heavy products.
  • A compelling portfolio showcasing deep expertise in the end-to-end UX process.
  • Mastery of a range of user research methodologies.
  • Expert-level proficiency with modern design tools.
  • Exceptional ability to simplify and distill complex processes and large amounts of data into clean, understandable, and validated design solutions.
  • Excellent communication and facilitation skills.
  • A collaborative spirit and a proven track record of working effectively with cross-functional teams in an agile environment.

Key Skills

  • Mastery of a range of user research methodologies
  • Expert-level proficiency with modern design tools
  • Exceptional ability to simplify and distill complex processes
  • Excellent communication and facilitation skills
  • A collaborative spirit and a proven track record of working effectively with cross-functional teams

Benefits

  • Competitive Salary Package
  • Medical, Dental, Vision, Life and Short-Term Disability Insurance
  • Generous PTO and Work/Life balance
  • Learning and Career Development Opportunities

About Cavallo

Cavallo is a trailblazing software company based in Grand Rapids, Michigan, transforming how businesses manage productivity, efficiency, and profitability in the wholesale distribution sector.

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