Sr. UX Designer

The Senior User Experience Designer will own the end-to-end UX process for new website features, leading brainstorming sessions and collaborating with various teams. They will create user flows, wireframes, and high-fidelity designs while advocating for usability and accessibility standards.

Responsibilities

• Own the end-to-end UX process, from strategy to tactical execution, for new website features
• Lead brainstorming sessions with peers and stakeholders to generate innovative ideas
• Work independently as the primary design lead while maintaining effective collaboration with other teams
• Create user flows, site maps, wireframes, screen prototypes, and detailed design specifications for development partners
• Design interfaces that are both innovative and consistent with established patterns and interaction conventions
• Act as a thought leader in usability and accessibility standards and principles
• Collaborate closely with development partners to ensure scalable solutions for cross-platform capabilities
• Work with content strategy teams to ensure a coherent and consistent storytelling experience
• Initiate and design prototypes for iterative user insights, whether in the form of usability testing or A/B testing studies
• Advocate for consistency, clarity, and ease of use in all customer interactions
• Demonstrate the ability to work around difficult design limitations and constraints
• Participate in project definition activities and cross-team exercises to outline and document project scopes
• Proven track record of developing and implementing UX strategies that align with business goals and enhance user engagement
• Experience in creating and refining interaction and motion design elements to enhance the user experience and drive sales conversion
• Ability to create and articulate design systems and design language, ensuring consistency and coherence across all digital touchpoints
• Design visual campaigns that align with business, marketing, and sales goals
• Create high-fidelity UI designs for web, tablet, and mobile devices
• Develop and maintain design systems and component libraries to ensure consistency
• Translate wireframes and user flows into visually appealing and functional interfaces
• Ensure accessibility and usability standards are met across all designs
• Experience with animation and micro-interactions in digital design, particularly in eCommerce contexts
• Knowledge of emerging trends and technologies in UX and interaction design, and a proactive approach to incorporating these into projects
• Demonstrated ability to lead and mentor junior designers, fostering a collaborative and innovative design culture

Requirements

• Strong understanding of user-centered design principles and methodologies
• Skilled in designing eCommerce applications that achieve both user and business objectives
• Awareness of industry and competitor best practices
• Consistent exercise of independent judgment and discretion in matters of significance
• Ability to work around difficult design limitations
• Experience leading the design of navigation, interaction, and nomenclature systems
• Proficiency with rapid prototyping tools and industry standard design tools, such as Figma
• Possess strong technical acumen and an ability to understand new technologies
• Familiarity with fundamentals of web and mobile OS
• Familiarity with designing for CMS and component-based systems
• Excellent written and spoken communication skills (both technical and non-technical)
• Knowledge of emerging trends and technologies in UX and interaction design
• Demonstrated ability to lead and mentor junior designers
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Bachelor's Degree in Graphic Design, User Experience, Interaction Design, HCI, Information Sciences, Technology or equivalent experience

Key Skills

• Customer Experience (CX)
• Experience Design
• Solutions Design
• User Experience (UX)

Benefits

• Benefits should connect you to the support you need when it matters most, and should help you care for those who matter most