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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
UX Designer - Global eCommerce
Costco • Issaquah, United States of America 🇺🇸
The UX Designer collaborates with various stakeholders to design exceptional user experiences for multiple products. They solve complex design problems using user-centered design processes and create interactive simulations to help teams understand proposed solutions.
Responsibilities
- Collaborates with solution architects, product owners, business users, and other IT/business stakeholders to design exceptional user experiences for multiple products concurrently
- Solves complex design problems using the user-centered design (UCD) process to account for user goals, accessibility, business requirements, and development needs
- Uses a variety of iterative design methods to drive thoughtful design decisions including sketches, process flows, wireframes, and interactive simulations/prototypes
- Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews)
- Conducts competitive analysis research to better understand prevalent interaction designs/solutions
- Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions
- Maintains and enforces UX style guides, UI standards, and interaction design pattern libraries
- Mentors and aids junior designers in the design process by providing guidance to ensure growth in UX disciplines
Requirements
- Minimum 4 years demonstrated professional experience as a UX designer
- Online portfolio demonstrating the ability to create great design solutions applying UCD methodologies
- Experience combining design thinking with OKRs
- Expert knowledge of current industry design tools, specifically Figma
- Demonstrated understanding of mobile UI patterns and interactions and experience designing for native mobile applications
- Experience with design system frameworks
- Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines
- Experience with front end development technologies (HTML/CSS)
- Demonstrated ability to plan and conduct user research activities such as developing personas, user stories, conducting competitive analysis, expert reviews, user interviews and contextual inquiry, field research, and surveys
- Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders
- Creative and pragmatic problem solver with a strong attention to detail
- Strong presentation and facilitation skills are needed to clearly communicate design decisions and influence business stakeholders
- Iteratively refine designs based on feedback and collaboration with leadership and peers
- Strong time management skills and the ability to be self-directed when needed
- A strategic thinker able to act tactically and solve problems quickly
- Ability to manage multiple projects at one time
- Awareness of current and emerging industry trends and best practices
Key Skills
- User experience design
- User-centered design (UCD) process
- Iterative design methods
- User interface analysis
- Competitive analysis
- Interactive simulation creation
- UX style guide maintenance
- UI standard enforcement
- Interaction design pattern library enforcement
- Junior designer mentoring
- Design thinking
- OKRs
- Figma
- Mobile UI patterns
- Native mobile application design
- Design system frameworks
- Accessible design principles
- WCAG 2.1 guidelines
- Front end development technologies (HTML/CSS)
- User research activities
- Usability studies
- Design decision communication
- Feedback refinement
- Time management
- Strategic thinking
- Tactical problem solving
- Project management
- Industry trend awareness
Benefits
- Paid time off
- Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability and long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan to eligible employees
About Costco
Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 14 countries. We are the recognized leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. Despite our large size and rapid international expansion, we continue to provide an atmosphere in which our employees thrive and succeed. If you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you've come to the right place. Our successful employees are service-oriented with integrity and commitment toward a common goal of excellence. Costco offers great jobs, great pay, great benefits and a great place to work. Like us on Facebook: www.facebook.com/Costco Follow us on Pinterest: www.pinterest.com/Costco
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