Lead Product & Visual Designer, Design Systems - Commerce Cloud

Salesforce is hiring a Lead UX Designer to own design systems for Salesforce Commerce Cloud storefront experiences, combining UX expertise with technical design systems knowledge.

Responsibilities

• Define, create, and maintain the Commerce Cloud design system in Figma, including components, patterns, design tokens, and storefront-specific elements
• Work closely with front-end engineers to translate design system components into production-ready code
• Collaborate on technical implementation decisions, leveraging understanding of front-end development constraints and opportunities
• Establish design system governance standards and oversee the roadmap for features and updates
• Serve as a bridge connecting design, product, engineering, and commerce platform teams
• Develop and maintain comprehensive documentation for the design system, including usage guidelines and implementation best practices
• Provide training and support to teams adopting the design system
• Collaborate with user research teams to validate design decisions and iterate on commerce-specific user needs
• Mentor design team members on design systems thinking and best practices
• Foster systematic design thinking across the Commerce Cloud organization
• Advocate for accessibility and inclusive design, encouraging prioritization of accessible features

Requirements

• 7+ years designing and delivering digital products as part of cross-functional teams
• 3+ years of specific experience with design systems creation, implementation, and governance
• Expert knowledge of Figma, including advanced component creation, auto-layout, variants, and design token management
• Strong understanding of front-end development principles (HTML, CSS, JavaScript fundamentals)
• Experience with design system governance, documentation tools, and version control
• Deep understanding of user-centered design methods and best practices
• Demonstrated leadership behaviors that inspire teams and build trust with stakeholders
• Strong communication and active listening skills
• Experience using analytics and user research to drive design decisions

Key Skills

• Expert knowledge of Figma
• Strong understanding of front-end development principles
• Experience with design system governance, documentation tools, and version control
• Deep understanding of user-centered design methods and best practices
• Demonstrated leadership behaviors
• Strong communication and active listening skills
• Experience using analytics and user research to drive design decisions

Benefits

• Unleash Your Potential benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program