UX Designer - Global eCommerce

The User Experience (UX) Designer at Costco IT creates compelling user experiences for multiple products, collaborating with stakeholders to design exceptional user experiences using user-centered design methodologies.

Responsibilities

• Collaborates with solution architects, product owners, business users, and other IT/business stakeholders to design exceptional user experiences for multiple products concurrently
• Solves complex design problems using the user-centered design (UCD) process to account for user goals, accessibility, business requirements, and development needs
• Uses a variety of iterative design methods to drive thoughtful design decisions including sketches, process flows, wireframes, and interactive simulations/prototypes
• Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews)
• Conducts competitive analysis research to better understand prevalent interaction designs/solutions
• Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions
• Maintains and enforces UX style guides, UI standards, and interaction design pattern libraries
• Mentors and aids junior designers in the design process by providing guidance to ensure growth in UX disciplines

Requirements

• 4 years demonstrated professional experience as a UX designer
• Online portfolio demonstrating the ability to create great design solutions applying UCD methodologies
• Experience combining design thinking with OKRs
• Expert knowledge of current industry design tools, specifically Figma
• Demonstrated understanding of mobile UI patterns and interactions and experience designing for native mobile applications
• Experience with design system frameworks
• Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines
• Experience with front end development technologies (HTML/CSS)
• Demonstrated ability to plan and conduct user research activities such as developing personas, user stories, conducting competitive analysis, expert reviews, user interviews and contextual inquiry, field research, and surveys
• Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders
• Creative and pragmatic problem solver with a strong attention to detail
• Strong presentation and facilitation skills are needed to clearly communicate design decisions and influence business stakeholders
• Iteratively refine designs based on feedback and collaboration with leadership and peers
• Strong time management skills and the ability to be self-directed when needed
• Strategic thinker able to act tactically and solve problems quickly
• Ability to manage multiple projects at one time
• Awareness of current and emerging industry trends and best practices

Key Skills

• Expert knowledge of current industry design tools, specifically Figma
• Demonstrated understanding of mobile UI patterns and interactions and experience designing for native mobile applications
• Experience with design system frameworks
• Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines
• Experience with front end development technologies (HTML/CSS)
• Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders
• Creative and pragmatic problem solver with a strong attention to detail
• Strong presentation and facilitation skills are needed to clearly communicate design decisions and influence business stakeholders
• Iteratively refine designs based on feedback and collaboration with leadership and peers
• Strong time management skills and the ability to be self-directed when needed
• Strategic thinker able to act tactically and solve problems quickly
• Ability to manage multiple projects at one time
• Awareness of current and emerging industry trends and best practices

Benefits

• Comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees