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Product Designer II (Reporting and Analyst AI)

Housecall Pro • United States of America 🇺🇸

Remote $102,000 - $128,000 Full-time Mid-level

As a Product Designer II, you will create intuitive and scalable experiences for service professionals. You will collaborate with cross-functional teams to design features that transform complex data into actionable insights.

Responsibilities

  • Advocate for Pros’ needs while balancing the goals of the business
  • Create solutions for our Reporting and Analytics products through design explorations, documentation, presentations, and collaboration across all of our platforms, including web, iOS, and Android
  • Execute competitor analysis, discovery research, and usability testing
  • Build event models, user flows, customer journeys, wireframes, interactive prototypes, and high fidelity UI designs
  • Present and communicate concepts and design rationale to team members and stakeholders
  • Follow and enhance established design principles and repeatable patterns for consistency and scale
  • Inspire the team and our customers with forward-thinking ideas and define next-generation user experiences
  • Provide clear specifications and documentation to guide engineers in building and implementing your designs

Requirements

  • 3+ years of relevant professional experience in the SaaS products, ideally for small and medium-sized businesses (SMBs)
  • Bachelor's degree in related field or equivalent work experience
  • Portfolio that highlights design patterns and product architecture you have created or largely contributed to
  • Knowledge of technical constraints for web, iOS, and Android
  • Understand accessibility guidelines

Key Skills

  • Strong visual and interaction design skills that result in functional and delightful user experiences
  • Systems-level thinking; able to anticipate how design changes ripple through a product ecosystem
  • High attention to detail and craftsmanship in both design execution and implementation

Benefits

  • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off
  • Equity in a rapidly growing startup backed by top-tier VCs
  • Monthly tech reimbursements
  • A culture built on innovation that values big ideas, no matter where they come from

About Housecall Pro

Housecall Pro was founded in 2013 with one mission: to help home service professionals succeed. Today, more than 200,000 Pros use our powerful, easy-to-use platform to run and grow their businesses—from scheduling and dispatching to payments, customer communication, and beyond. We make work simpler, more innovative, and more profitable. But we’re more than just software—we’re a movement. We #ChampionTheTrades by providing the tools, resources, training, and community to support every Pro on their journey. Whether you're HVAC, Plumbing, Electrical, Cleaning, or any skilled trade—we’re here for you. we’ve built the largest, most connected network of home service Pros united by purpose and pride. We show up for our Pros every day—through mentorship, recognition, and advocacy. Because when you grow, we all grow. Join the movement. Champion the Trades with us: https://bit.ly/46SBt9k

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