Lead UX Researcher (Mat Cover)

Lead User Experience Researcher for a maternity cover based in Berlin or Lisbon, supporting the Attract to Publish program of work.

Responsibilities

• Absorb past research to get familiar with users, their behaviors, and needs.
• Understand publishing trends and markets.
• Understand platform performance to help users achieve their goals.
• Build relationships with stakeholders to understand goals and priorities.
• Highlight gaps in knowledge to be covered in the research strategy.
• Create a unified view of fundamental user goals.
• Work with teams and domain-wide roles in Attract to Publish.
• Adapt approach across different areas of the domain.
• Tackle and shape the UX user research strategy for Attract to Publish.
• Mentor and support less experienced researchers and designers.
• Utilize existing and ongoing research to agree on research strategy priorities.
• Use other data to shape appropriate user research.
• Design and socialize the research strategy.
• Plan and conduct research.
• Work closely with UXers in Attract to Publish.
• Help teams use research outcomes to feed roadmaps, product strategies, and OKRs.
• Plan just enough research to be available at the right time in delivery teams.
• Be autonomous and proactive.
• Work with UX Designers and product teams to translate questions into research activities.
• Collaborate with Market Intelligence team and Analytics.
• Improve current processes, tools, methods, and mindsets.
• Recruit, organize, plan, and run workshops, studies, and research activities.
• Apply relevant research methods.
• Build time to learn new techniques and evaluative methods.
• Motivate and involve team members in research activities.
• Share findings within the project, programme, and design team.
• Keep teams and communities up to date on research activities.
• Work closely with Research Manager in London to shape the future of research.

Requirements

• Multiple years of experience in qualitative and quantitative research.
• Experience in researching different stages of product development.
• Experience in coaching less experienced researchers and designers.
• Experience in designing research strategies that help the organization gain insights on key areas.
• Experience in feeding actionable insights into multiple product teams from foundational research.