Senior UX Designer

As a Senior UX Designer, you will lead the design and delivery of user-centered experiences across digital platforms. You will collaborate with cross-functional teams to turn research into actionable designs that enhance customer value.

Responsibilities

• Lead the design and delivery of seamless, user-centred experiences across our digital platforms.
• Work with a talented, cross-functional team, turning research into opportunities, problem statements, user journeys and wireframes that bring ideas to life.
• Strategic mindset. Goes beyond surface-level design. Supports in shaping the product and experience strategy to align user needs with long-term product and experience vision.
• Translating customer research into actionable artifacts like user needs, empathy maps, problem statements and customer journey maps.
• Facilitating workshops and shapes the experience vision that aligns with both user goals and business objectives.
• Leading the end-to-end design process, working with agile project teams and managing key stakeholders to develop and own the delivery of user centred solutions within project timeframes and objectives.
• Drives and participates in user research and testing activities and iterative testing to refine designs based on user feedback and performance metrics.
• Collaborating with cross-functional teams to design and enhance user journeys and features that deliver real customer value.
• Inspiring and mentoring others by sharing knowledge, championing design thinking, and taking teams on a journey to elevate user experience across the organisation.

Requirements

• Extensive UX Design portfolio demonstrating experience and strategic thinking, and can translate insights into actionable experiences using well-defined and well-thought-through methodologies.
• A leader who can lead a team or a project and manage it end to end.
• Solid UX experience across multiple platforms using tools like Figma - crafting user flows, wireframes, and solid rationale for every decision taken.
• Ability to translate complex requirements into clear design briefs, collaborating closely with other designers, developers, and product managers.
• Ability to communicate ideas with clarity and impact—through storytelling, presentations, and a design that showcases your thinking, rationale and execution.
• Line management experience and ability to inspire and coach junior designers in the team.

Key Skills

• UX Design portfolio
• Strategic thinking
• UX experience across multiple platforms
• Figma
• Complex requirements translation
• Clear communication
• Storytelling
• Presentations
• Design rationale
• Line management
• Inspiring and coaching junior designers