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"Good design is obvious. Great design is transparent."
β Joe Sparano

Senior Product Designer - Clinical
Jane App β’ Canada π¨π¦
The Senior Product Designer will shape a cohesive, end-to-end experience for extensions built on the Jane platform. This role involves defining user experiences, creating UX patterns, and collaborating with various teams to ensure consistency and usability.
Responsibilities
- Clarify the problem and scope with Product Management and Engineering, then frame extension use cases end to end, from discovery in Jane to partner handoff and data return back into Jane
- Define the practitioner experience for install, connect, and use flows, including the extension catalog, authorization, and βreturn to Janeβ moments, so it feels native and safe
- Create UX patterns and UI specs that teams and partners can reuse, and contribute to our design systems to keep platform experiences consistent
- Prototype and test key workflows with practitioners, rapidly iterating to make cross-product journeys coherent
- Partner with Clinical engineering on the SDLC to slice problems, validate technical approaches early, and ensure extension-created content is presented readably and safely in Jane
- Align cross-functionally with Partnerships, Security, and Clinical on guardrails and acceptance criteria, so partner-built experiences meet Janeβs standards for privacy, safety, and usability
Requirements
- 5+ years of experience in Product/UX Design, with a track record of leading projects in complex or abstract domains.
- A portfolio that demonstrates systems thinking, user research, and design work - ideally including developer platforms, internal tools, or integration-focused projects.
- Ability to design at the pattern level, creating frameworks that others use to build experiences.
- Comfort working in ambiguous problem spaces, breaking down complexity into approachable solutions.
- Strong communication and storytelling skills - you can explain not just what you designed, but why.
- Confidence working closely with technical partners; you donβt need to be an engineer, but you can ask good questions, understand constraints, and challenge assumptions.
- Experience with customer research and testing, including the ability to represent diverse customer journeys.
- Organized, collaborative, and adaptable, thriving in a fast-paced environment where things arenβt always fully defined.
- A bias to action: you donβt just analyze problems, you move them forward.
Key Skills
- Systems thinking
- User research
- Design work
- Pattern design
- Communication and storytelling
- Technical partner collaboration
- Customer research and testing
- Organization
- Collaboration
- Adaptability
- Action-oriented problem-solving
Benefits
- Annual salary range of $115,200 to $180,000
- Regular career development conversations with your manager
- Comprehensive benefits package
About Jane App
Jane is an all-in-one health and wellness practice management platform designed to be helpful to you, no matter how or where you practice. Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, online appointments (telehealth) and more!
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