Staff Product Designer

A Staff Product Designer role at Dialogue, focusing on improving the member experience through design excellence and innovation.

Responsibilities

• Shape vision and strategy: Partner with product leaders, engineering, and clinical operations to define and prioritize opportunities that improve the Dialogue member experience
• Drive end-to-end design: Take full ownership of work from framing ambiguous problems through discovery, prototyping, testing with users, and delivering polished solutions that launch
• Influence at every level: Communicate design vision and strategy effectively — from day-to-day working sessions to executive-level collaboration that inspires alignment and investment
• Champion members and outcomes: Keep a member-first perspective in every decision, ensuring design delivers both meaningful outcomes for people and measurable value for the business
• Raise the bar: Mentor other designers, contribute to critiques, and help establish design practices that strengthen the entire team

Requirements

• Requires a minimum of 8 years of related experience
• A strong track record of designing and shipping exceptional B2C mobile products, with a portfolio showing end-to-end ownership from concept through to live product
• Deep expertise in interaction design, systems thinking, and user experience design, and the ability to bring clarity to complex or ambiguous challenges
• Proven storytelling and communication skills, including presenting design strategy and outcomes to executives
• Comfort working in evolving environments, with the judgment to know when to push for excellence and when to move quickly
• A growth mindset and the ability to mentor and inspire other designers
• Bilingualism in French and English

Key Skills

• interaction design
• systems thinking
• user experience design
• storytelling and communication skills
• mentoring and inspiring other designers

Benefits

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up