Product Designer:D3

Product Designer to join the Product Design and User Research team at Whatfix, a leading global B2B SaaS provider, working on the Guidance experience within the DAP product.

Responsibilities

• Own Guidance product design projects: Take charge of projects across the entire product lifecycle, collaborating with designers and cross-functional teammates to ship products and features for our DAP product line
• Set user experience strategy: Lead the UX strategy for your Guidance pods designs and foster a collaborative environment for team input and innovation
• Practice human-centered design: Apply design thinking and human-centered methods to craft the right product strategy, driven by deep customer and end-user research
• Partner with Product and Engineering: Collaborate to prioritize experiences and tasks, balancing customer value and end-user needs effectively
• Rapidly prototype and iterate: Generate multiple concepts and prototypes, combining flows, user stories, sketches, wireframes, and pixel-perfect specs while expanding on our design systems
• Collaborate across teams: Work with Product Managers, Designers, Engineers, and other teams to solve problems, shape the product roadmap, and deliver solutions users love
• Take ownership of your work: Operate autonomously while seeking guidance when needed

Requirements

• 4 - 6 years of experience working in the B2B or Enterprise SaaS space
• Proven design experience with shipped products
• High agency: ability to push through adversity to achieve goals
• Effective communicator and facilitator
• User insight synthesis
• User testing
• Comfortable exploring concepts, tweaking flows, or refining designs
• A commitment to quality
• User-centered design mentality
• Strong portfolio with well-defined case studies
• Template experience and design system experience is a strong plus

Key Skills

• Design thinking
• User research
• Prototyping
• Collaboration
• User testing
• Design systems
• Portfolio
• Template creation