Senior Product Designer – Voice, AI & Conversational Experiences

G2 is seeking a UX/Product Designer to lead the design of AI-driven and conversational experiences, ensuring intuitive and delightful interactions across various platforms.

Responsibilities

• Lead the design of AI-driven and conversational experiences, including voice interfaces and turn-based product interactions.
• Approach UX holistically, considering user needs across contexts—mobile, desktop, and modal interfaces.
• Prototype, iterate, and validate product and feature ideas rapidly, using both low and high-fidelity approaches.
• Advocate for user-centered design, bringing insights from research, testing, and analytics to shape experiences.
• Improve design processes, establishing scalable and cohesive systems across product portfolios.
• Partner closely with cross-functional teams including engineers, AI specialists, product managers, and marketers to translate insights into meaningful experiences.
• Communicate design rationale effectively to both technical and non-technical audiences.
• Mentor and guide peers, fostering a culture of design excellence and innovation.
• Design and Develop new UX patterns related to voice to be added to our Design Pattern Library
• Conduct UX research and usability testing to inform design decisions.
• Leverage analytics and quantitative data to drive iterative improvements and validate design hypotheses.
• Translate findings into actionable design strategies aligned with business objectives.

Requirements

• 7+ years of experience in UX/Product design, ideally with experience in voice design, conversational AI, or bot interactions.
• Proven ability to design across multiple platforms and contexts (mobile, desktop, modal, voice).
• Strong prototyping skills; able to rapidly test and iterate concepts.
• Hands-on experience working with AI-driven workflows or intelligent systems.
• Deep understanding of user-centered design principles and end-to-end UX strategy.
• Experience facilitating and synthesizing user research, usability testing, and analytics into actionable insights.
• Excellent communication and storytelling skills, capable of presenting complex ideas clearly.
• Entrepreneurial mindset: self-starter, proactive, and comfortable navigating ambiguity.

Key Skills

• Expertise in prototyping tools such as Figma, Framer, or similar.
• Experience in designing scalable conversational systems or voice applications.
• Ability to champion design innovation in fast-paced, evolving product environments.
• Strong curiosity about emerging technologies, AI trends, and human-computer interaction.