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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
Sr. UX Writer, Project Kuiper
Amazon • Redmond, United States of America 🇺🇸
As a Sr. UX Writer, you will craft clear and engaging content for various applications to enhance user experiences. You will collaborate with cross-functional teams to develop messaging guidelines and content frameworks that support customer journeys.
Responsibilities
- Communicate complex concepts clearly through content creation for consumer and enterprise products
- Create clear, helpful, human, scalable, and inclusive product content
- Collaborate with cross-functional partners to drive consensus and advocate for solutions
- Develop shared vision with product managers and use research to inform decisions
- Create content frameworks, guidelines, product narratives, and deliverables
- Work in a start-up style environment with iteration, long-term strategy, and quick wins
- Ensure customers have the right information at the right time
Requirements
- 6+ years of experience in UX writing or content design
- Available online portfolio
- Strong writing skills and attention to detail
- Experience creating terminology and usage lists, content patterns, and UI text style guidelines
- Ability to prioritize and meet deadlines
- Proven success in cross-functional working relationships
- Experience with rapid, iterative design and agile development processes (preferred)
- Hands-on experience with design systems, content inventories, voice and tone guidelines, and governance documentation (preferred)
- Experience writing for global audiences (preferred)
- Excellent communication and interpersonal skills (preferred)
- Leadership capabilities (preferred)
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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