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UX Writer, Digital Venture

Makro Pro β€’ Bangkok, Thailand πŸ‡ΉπŸ‡­

Hybrid Full-time

As a UX Writer, you will create user-friendly copy for the Makro Pro application and develop content guidelines to ensure consistency. You will collaborate with various teams to enhance usability and ensure compliance with legal standards.

Responsibilities

  • Create clear, simple, consistent, and effective microcopy for Makro digital products
  • Develop content strategy, direction, and tone of voice for digital products
  • Manage inputs from various sources to improve content design
  • Derive meaningful insights from data and share with relevant departments
  • Collaborate with multiple teams to ensure content enhances usability and reflects the brand
  • Understand complex challenges and user needs to create content design strategies
  • Plan, manage, and run concept/usability testing to validate and improve content design

Requirements

  • Proven record in content writing and strategy
  • Proficient in content design strategy, tone of voice guidelines, and UX writing system
  • Strong content-making, proofreading, and editing skills
  • Creative problem-solving and analytical thinking
  • Strong communication skills
  • Retail knowledge and enthusiasm (plus)
  • Able to plan, conduct, and synthesize user research (plus)

Benefits

  • Health Insurance (OPD, IPD, Emergency OPD)
  • Provident Fund (3%)
  • Year-end bonus (variable and performance-based)
  • Gym facilities (fitness center, yoga room, recreational space)
  • Attractive vacation days (minimum 18 days)
  • No overtime (5 days a week)
  • Free car parking space

About Makro Pro

Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.

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