Senior UX Writer (1-year fixed term)

As a UX Writer, you will create clear and concise content that guides users through the interface and reduces friction. You will also conduct user research to inform content strategies and collaborate with cross-functional teams to integrate UX writing into the product development process.

Responsibilities

• Craft user-centered microcopy, tooltips, error messages, and other interface text; develop in-app guides that drive adoption and engagement
• Develop and maintain a consistent and user-friendly tone across all touchpoints within the product
• Create and maintain documentation, ensuring everyone has access to the latest content guidelines to build consistency and cohesion at scale
• Conduct user research to gather insights into user behaviors, pain points, and preferences, Use research findings to inform and iterate on content strategies, ensuring alignment with user expectations
• Work closely with cross-functional teams, including product management, design, localization, and engineering, to ensure that UX writing is integrated seamlessly into the product development process
• Champion accessibility and inclusivity in design, considering diverse user needs and ensuring compliance with relevant accessibility standards and guidelines
• Develop and execute against both short and long-term roadmaps and ability to balance great design solutions with an iterative approach (v1, v2, or v3)
• Measure, monitor, and translate product performance results into actionable design improvements (ideal, but not required)

Requirements

• 3+ years of experience as a UX writer, content strategist, or a similar role, preferably in the product teams
• Fluency in platform-specific copy conventions (eg. interface, email)
• Quickly explore options and choices to find the best possible answer to a given situation
• Strong collaboration and communication skills, with the ability to work effectively in cross-functional and cross-department teams
• Deep understanding of user-centered design principles and the ability to advocate for the user in the product development process
• Comfortable working through ambiguity, taking ownership of identifying problems and creating solutions
• Stay informed about industry trends and best practices to continuously improve processes and elevate the overall output
• English proficiency: Can easily explain complex concepts to various teams and stakeholders
• Prior experience working on B2B, SaaS products (ideal, but not required)

Benefits

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering