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"The details are not the details. They make the design."
— Charles Eames
The UX Writer II will write clear and concise copy across various online channels to impact key business metrics. They will collaborate with UX Writers and other team members to ensure messaging is aligned and effective.
Responsibilities
- Write in a clear and concise way across online channels, platforms, and end-to-end experiences to impact key business metrics
- Send copy to Language Specialists with sufficient context for translating ideas to local audiences
- Use qualitative and quantitative data, as well as key business metrics to measure the impact of work and transform insights into new iterations
- Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints
- Work alongside Product Managers, UX Writers, Designers, Researchers, Developers, and others to develop and execute business strategy through writing
Requirements
- Minimum 3 years relevant experience in UX Writing, including e-commerce or data-driven product teams
- Native level fluency in English
- Portfolio demonstrating UX writing experience
- Passionate advocate for users, dedicated to creating elegant user experiences
- Technical savvy with understanding of experimentation and deriving data and insights from research
- Can-do attitude, works well independently and in a team
- Self-driven, takes ownership of ideas to solve problems
- Thrives on feedback, responds with creative thinking and iterations
- Enjoys working with diverse backgrounds, cultures, and disciplines
- Strong communicator with an eye for detail
- Able to prioritize multiple projects and stakeholders
- Fluent in English & Chinese
Key Skills
- UX Writing
- Technical skills
- Data analysis
- Collaboration
- Problem-solving
- Communication
- Project management
- Attention to detail
- Fluent in English & Chinese
Benefits
- Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
About Booking.com
A career at Booking.com is all about the journey, helping you explore new challenges in a place where you can be your best self. With plenty of exciting twists, turns and opportunities along the way. We’ve always been pioneers, on a mission to shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go. Under a desert sky, or in the heart of a bustling city. Discovering the perfect hideaway, or the perfect paella. When you join us, you’ll be part of a community where taking a different path and trying something new is celebrated and supported. And where making a difference counts. We’re determined to make the world of travel more sustainable, more accessible, and more inclusive, to create a positive impact on a global scale. That’s why we’re always looking for people who search for better solutions, the ones eager to stray off the beaten path to find new ways of doing things. Because at Booking.com it’s m
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