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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
ARG- UX Writer
Telefónica
The role involves creating intuitive and accessible conversational experiences to guide users in completing their tasks. This includes generating conversational design proposals, ensuring content consistency, participating in UX research, and evaluating content impact on user experience.
Responsibilities
- Generate conversational design proposals for various initiatives.
- Ensure a unified voice by collaborating with other teams.
- Participate in UX Research to understand user challenges and propose solutions.
- Maintain content coherence in design solutions.
- Evaluate and measure the impact of content on user experience and make adjustments.
Requirements
- Graduation in Communication Social, Letters, Publicidad, Periodismo or similar.
- Experience in agile methodologies - Design thinking and product discovery/roadmapping.
- Solid experience in UX and conversational design.
- Advanced verbal and written communication skills.
- Negotiation and persuasion skills.
- Effective communication.
- Deep knowledge of writing principles, tone of voice, storytelling, and content design.
Key Skills
- Time management and task allocation.
- Ability to address complex design challenges and find effective solutions.
- Collaborative design content creation.
- Initiative in content design.
- Good communication skills.
- Autonomy and proactivity.
- Curiosity and resilience.
Benefits
- Effective hiring process.
- Hybrid work scheme with flexible hours.
- Corporate health insurance.
- Work tools.
- Discounts on company services.
- Gympass membership.
- Discounts at partner companies.
- Fixed amount for childcare (for children until primary school).
- 2 days off per year for personal use.
- Gifts on important occasions.
About Telefónica
We accelerate tech adoption through our services of Cyber Security, Cloud, IoT, Big Data, AI and Blockchain. Follow on our social media channels: • X: https://x.com/TefTech_EN • Instagram: https://www.instagram.com/telefonicatech_en/ • YouTube: https://www.youtube.com/@TelefonicaTech_EN • Blog: https://telefonicatech.com/en/blog
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