UX Writer | Mid-senior | Saily

Write clear and concise user-interface content while collaborating with cross-functional teams. Participate in usability testing and maintain content documentation to ensure consistency across products.

Responsibilities

• Write clear, consistent, concise user-interface content.
• Work with the communications team to develop product names and narratives for early stage products (e.g., tests).
• Work closely with product designers, product owners, and developers to understand user needs and product goals.
• Regularly work with the Saily copywriting team to ensure product copy remains consistent with the brand’s tone of voice.
• Participate in usability testing to assess the effectiveness of the content and make necessary adjustments.
• Use data and research to evaluate content’s impact.
• Look at messaging through a global lens to deliver experiences for different markets.
• Keep detailed content documentation and guidelines to support the team and ensure consistency across all products.
• Help define a clear and repeatable process for how others can work with UX writing.

Requirements

• Minimum 3 years of experience as a UX writer or similar role, within a digital product environment (particularly mobile apps).
• Native-level written and spoken English.
• Strong writing skills with a focus on clarity, conciseness, and user-centered design.
• Proficiency in design tools such as Figma.
• Some experience in conducting user research and applying insights to improve content strategy.
• Ability to effectively manage multiple projects and deadlines.
• Excellent communication and teamwork skills, with the ability to work effectively in a cross-functional team.
• Keen eye for detail and a commitment to producing high-quality work.
• Ability to explain and defend your copy decisions - especially to teammates who may not have a UX writing background.

Key Skills

• UX writing
• Content creation
• User research
• Project management
• Cross-functional teamwork
• Attention to detail
• Data analysis
• Global messaging

Benefits

• Access to Nord Security products.
• Professional growth.
• Health benefits.
• Mental wellbeing.
• Team spirit.
• More free time.
• Additional paid leave.
• Flexibility.