UX Writer

Collaborate with the Commerce product and design team to create content that communicates value propositions and drives revenue. Recommend A/B tests and strategic refinements to enhance content strategy and meet business objectives.

Responsibilities

• Collaborate with the client’s Commerce product and design team to ideate and create content that clearly communicates their value propositions and drives revenue
• Proactively recommend A/B tests, strategic refinements to existing content, and new ideas for content strategy that drive the business toward key objectives
• Expertly manage time and priorities to deliver content drafts on deadline; work cross-functionally to ensure necessary reviews take place in order to deliver final assets on time to developers
• Develop, maintain, and socialize a web content style guide, in partnership with the Senior Product Design Manager and the Copy Lead
• Collaborate with cross-functional teams, including marketing, product, and user research, to ensure cohesive and user-centered designs
• Work closely with the Copy Lead and Creative team to ensure content is a clear extension of the client’s brand’s style and tone
• Stay at the forefront of digital content strategy to inspire and drive innovation

Requirements

• Bachelor’s degree in Writing, Design, or Advertising, or equivalent professional experience
• 6+ years of experience in UX Content Strategy, UX Writing, or Content Design
• Strong expertise in user journey strategy development and integrating user research into design execution
• Proven ability to strategically execute content strategy that meets business objectives and drives conversion
• Excellent writing, problem-solving, and communication skills, with experience working within a cross-functional team, ideally at a hyper-growth company
• Passion for continuous learning and driving innovation in UX writing, design, and e-commerce

Key Skills

• Writing
• Design
• Advertising
• UX Content Strategy
• UX Writing
• Content Design
• User journey strategy development
• User research
• Strategic execution of content strategy
• Writing
• Problem-solving
• Communication
• Cross-functional team work
• Continuous learning
• Innovation in UX writing, design, and e-commerce