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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
UX Writer / Content Designer (English speaking)
Lightspeed Commerce • Tbilisi, Georgia 🇬🇪
The UX Writer will write and edit texts for the E-Series product interface and create UX scenarios in collaboration with product managers, designers, and developers. They will also contribute to defining content strategy and assist in onboarding new team members.
Responsibilities
- Write and edit texts for the E-Series product interface
- Create UX scenarios together with product managers, designers, and developers
- Find ways to deliver value and solve product problems with text
- Develop and maintain a culture of writing high-quality text
- Assist junior team members, help with new members onboarding
- Create and update team documentation
- Contribute to defining content strategy for one or more product areas
- Implement and oversee content design methodologies and best practices
- Offer improvements for team members and stakeholders that help to grow team productivity
Requirements
- 2+ years of professional experience in UX writing
- Background in editing, media, journalism, UX research, technical writing as a plus
- Familiarity with design tools like Figma
- Full proficiency in English
- Empathy and proven ability to identify users’ pain points and needs
- Attention to detail and proven effective writing skills
- Ability to organize workflow and keep track of deadlines
- Ability to build communications within the team and with other departments
- Ability to understand technical implementations and limitations
About Lightspeed Commerce
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
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