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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
Senior UX Writer - 12 month FTC (Parental Leave)
Prezzee • Melbourne, Australia 🇦🇺
Produce and oversee clear, concise, useful, and engaging copy that aligns with UX principles and the Prezzee brand. Lead content design for complex, ambiguous initiatives, identifying risks and framing solutions.
Responsibilities
- Produce and oversee clear, concise, useful, and engaging copy that aligns with UX principles and the Prezzee brand
- Define and shape content strategies across journeys and regions, ensuring consistency and scalability
- Partner at a strategic level with designers, PMs, researchers, and engineers to influence roadmaps and product direction
- Mentor and guide junior and mid-level UX writers, uplifting the overall content design craft
- Lead content design for complex, ambiguous initiatives, identifying risks and framing solutions
- Champion accessibility, inclusivity, and localisation in all content
- Oversee and evolve our Content Style Guide, embedding scalable patterns and ensuring alignment across products, platforms, and regions
- Leverage a Translation Management System to efficiently localise product content for different markets, countries, and regions
- Use data, research, and insights to drive decisions and measure impact
Requirements
- 5+ years of professional experience in UX writing or Content Design
- A portfolio demonstrating high-quality UX content and strategic thinking
- Experience leading cross-functional initiatives and influencing stakeholders
- Ability to balance craft excellence with business and customer outcomes
- Strong mentoring, collaboration, and communication skills
- Knowledge of accessibility, inclusivity, and localisation standards
- Familiarity with design systems, style guides, and working in agile environments
Key Skills
- UX writing
- Content strategy
- Cross-functional collaboration
- Mentoring
- Accessibility and inclusivity
- Localisation
- Design systems
- Style guides
- Agile environments
- Data-driven decision making
Benefits
- BirthYay Leave – Celebrate you with a paid day off during your birthday month
- Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs
- ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty
- Office Allowance – One-time payment to upgrade your office setup
- Flexible Work Perks – Flex your hours, take Culture Swap Days, and opportunity to work from anywhere for 30 days a year
- Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team
- Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus
- Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions
- Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride
About Prezzee
Prezzee is a digital Gift Card solution designed to change the art of gifting. Prezzee allows you to buy, send, store and redeem digital Gift Cards instantly. Prezzee was designed to solve the problem of sending Gift Cards in both corporate and consumer markets. In B2B, Prezzee Business enables simple bulk sends, instant delivery with the option to co-brand with your corporate logo. In the consumer market Prezzee allows users to never miss the opportunity to redeem a Gift Card again while allowing users to choose from 100s of top retailers. Prezzee provides real value to both users and retailers, bringing them together in one marketplace. For retailers, Prezzee creates a meaningful new distribution channel, increasing sales and giving brands visibility into the mobile digital world. By using Prezzee, retailers can gain customer acquisition, increase shopper interaction and drive social engagement. For users, they get the best retailers in one simple platform. 🇦🇺 http://prezzee.
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