UI/UX Designer

A UI/UX Designer position at Systems Planning and Analysis, Inc. (SPA) to provide remote support to NATO-ACT, focusing on user-centered design and agile methodologies.

Responsibilities

• Support product teams by applying User-Centered Design (UCD) best practices throughout the software lifecycle
• Engage with end users through the agile product development process to ensure solutions meet operational needs
• Establish feedback loops with customers and apply the Build–Measure–Learn cycle to guide iterative product development
• Conduct user research, including interviews, usability testing, and surveys, to validate design assumptions
• Create design artifacts such as sketches, flows, wireframes, high-fidelity mockups, and interactive prototypes
• Ensure all design work complies with accessibility standards (WCAG, Section 508) and follows industry best practices for inclusive design
• Collaborate with Product Managers on backlog refinement and prioritization to align design priorities with business value
• Provide clarification to developers during implementation to ensure user expectations are met
• Collaborate within cross-functional Agile/DevSecOps teams, actively participating in standups, demos, and retrospectives
• Present and communicate design decisions effectively to stakeholders and senior leadership

Requirements

• Proven UI/UX industry experience on complex web and/or mobile application design projects
• Strong skills in user research, usability testing, and user-centered design methods
• 3+ years of experience, with experience collaborating in Agile/DevSecOps environments including backlog refinement with Product Managers
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, InVision)
• Knowledge and practical application of accessibility standards (WCAG, Section 508) and inclusive design principles
• Experience producing deliverables such as wireframes, user flows, prototypes, and high-fidelity mockups
• Strong communication, facilitation, and stakeholder collaboration skills
• Fluent in English (oral and written)
• Portfolio of work demonstrating past design solutions and methodology
• Citizen of a NATO member nation

Key Skills

• UI/UX Design
• User research
• Usability testing
• User-centered design
• Agile/DevSecOps
• Design tools (Figma, Sketch, Adobe XD, Axure, InVision)
• Accessibility standards (WCAG, Section 508)
• Inclusive design
• Communication
• Stakeholder collaboration