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"Good design is obvious. Great design is transparent."
— Joe Sparano
Senior Product Designer
Acrisure Innovation • Austin, United States of America 🇺🇸
The Senior Product Designer will work closely with Product Owners and engineering teams to design usable interfaces and conduct user research. They will create prototypes and perform usability testing to validate design concepts, contributing to the overall user experience of applications and platforms.
Responsibilities
- Partner with Product Management to define and frame problems, ensuring design solutions are strategically aligned with both user needs and business goals.
- Leverage a user-centric design process to deliver safe, scalable, and modern user interfaces with efficient and intuitive user experiences.
- Research the domain, users, competitors, and products leveraging appropriate research methods - remote and in person, unmoderated research, surveys, and analytics.
- Analyze findings, document and publish insights, and translate them into actionable design solutions.
- Investigate, map, and design complex, domain-specific user processes to drive increased efficiency and improved usability.
- Translate complex insurance systems, dense datasets, and expert user needs into intuitive, efficient, and scalable interfaces.
- Produce a range of design artifacts to communicate the user experience, from journey maps and personas to wireframes, interactive prototypes, and final specifications.
- Plan and conduct usability testing to validate design solutions with customers, ensuring they meet both user needs and business goals.
- Measure the effectiveness of features and content and drive continuous improvement.
- Iteratively discover and refine solutions to key problems by balancing user needs and business goals.
- Contribute to and grow a maturing design system in collaboration with engineering to drive scalable, consistent front-end components and experiences.
- Work with engineering teams to ensure final delivered interfaces, interactions and experiences are of the highest quality.
Requirements
- 5+ years in Product/UX design.
- Mastery of UX design principles.
- System Thinker - Understand various levels and patterns of the platform.
- A portfolio demonstrating well thought through and polished end to end customer journeys, UX and UI designs.
- Experience designing products with high degrees of complexity and cross-product interdependencies.
- Comfort with running qualitative and quantitative user research studies to deeply understand user behavior.
- Excellent interpersonal, visual, and oral communication skills.
- Self-directed and excited to build in a fast-paced, experimentation-driven environment.
- Mastery of UX design tools such as Figma, Sketch, XD.
Key Skills
- Mastery of UX design tools such as Figma, Sketch, XD.
- Strong product thinking skills and cross-functional engagement.
- Experience designing web-based desktop applications.
- Experience designing complex internal tools for domain-specific business support.
- Experience building and maintaining a design library & component system.
- Experience in a broad range of qualitative user research methods, at all stages of a product life cycle.
About Acrisure Innovation
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 23 countries. And this is just the beginning.
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