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"Design is not just what it looks like and feels like. Design is how it works."
β Steve Jobs
Senior UX Researcher
Optimum β’ New York, United States of America πΊπΈ
The Senior UX Researcher will conduct generative and evaluative research to understand user behavior and preferences. They will translate findings into actionable insights to enhance product usability and overall user experience.
Responsibilities
- Develop and execute research plans using various methodologies.
- Collect qualitative data through user interviews and surveys.
- Organize and conduct usability testing sessions.
- Analyze qualitative and quantitative data to derive meaningful insights.
- Develop user personas and journey maps.
- Work closely with designers, product managers, engineers, developers, and other stakeholders.
- Stay updated with industry trends and best practices in UX research.
Requirements
- Masterβs degree in Human-Computer Interaction, Psychology, Anthropology, or related fields, or equivalent experience.
- 5 years or more in UX research or a similar role within product development.
- Proficiency in conducting various research methodologies and tools such as surveys, interviews, usability testing, and analytics.
- Comfortable working collaboratively and independently in a fast-paced, dynamic environment.
- Strong project management and organizational skills.
- Strong analytical and problem-solving skills.
- Keen understanding of both responsive web and native mobile app design.
- Persuasive communication and presentation skills.
- Demonstrated expertise with design thinking principles and empathy.
- Track record of delivering research within an Agile framework.
Key Skills
- Conducting various research methodologies and tools.
- Collaborative and independent work.
- Project management and organizational skills.
- Analytical and problem-solving skills.
- Responsive web and native mobile app design understanding.
- Communication and presentation skills.
- Design thinking principles and empathy.
- Agile framework experience.
About Optimum
News 12 Networks is the New York tri-state leader in hyper-local content - providing exclusive news, weather, traffic, and sports to 7 unique local areas, all within the #1 television DMA. Owned and operated by Altice USA. While today the 24-hour news cycle is well established, News 12 Long Island was the FIRST local channel to provide around the clock local news, and the first to give Long Island a channel specifically targeted to their local issues. From that same model, 6 additional channels were launched as part of the hyper-local network, in New Jersey, Westchester, the Bronx, Brooklyn, the Hudson Valley (Rockland and Orange Counties), and Connecticut. As an award-winning service, beloved by its customers, and tops in viewership metrics, News 12 Networks is more relevant than ever. A cable-exclusive service, proudly affiliated with Optimum, Charter, Comcast, and Service Electric, the network reaches more than 3 million households, covering nearly half of the New York televisi
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