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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
UX Researcher (USA Remote)
Turnitin, Llc • Atlanta, United States of America 🇺🇸
The UX Researcher will independently lead research projects and collaborate with cross-functional teams to define research objectives. They will design and conduct studies that combine qualitative and quantitative methods, translating findings into actionable insights for product development.
Responsibilities
- Independently spearhead both small-scale and mid-sized research projects
- Collaborate with cross-functional teams to clarify and define research objectives
- Equip designers, product managers, and other stakeholders with insights into user needs
- Contribute to streamlining and enhancing the operational efficiency of the research team
- Identify and employ the optimal channels for disseminating research findings
- Plan and actively engage in participatory workshops
- Champion and advocate for best practices in UX research across the organization
- Present and communicate research insights to key decision-makers and stakeholders
- Continuously seek feedback on research endeavors and actively provide feedback to peers
Requirements
- Bachelor’s degree in psychology, human-computer interaction (HCI), statistics, social science, or equivalent professional experience
- Knowledge and skills equivalent to 2–7 years of industry experience in UX research or related fields
- Proven experience in designing, implementing, and analyzing quantitative research studies
- Strong statistical analysis skills
- Ability to independently manage end-to-end research projects
- Experience integrating quantitative findings with qualitative insights
- Proven ability to transform data-driven insights into actionable recommendations
- Proven expertise in collaborating with cross-functional product and engineering teams
- A strong research portfolio demonstrating multiple methods and approaches to research
Key Skills
- Curiosity
- Articulate Communication
- Accountability
- Collaboration & Influencing
- Resourcefulness
Benefits
- Remote-First culture
- Health Care Coverage
- Education Reimbursement
- Competitive Paid Time Off
- 4 Self-Care Days per year
- National Holidays
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time
- Charitable contribution match
- Monthly Wellness or Home Office Reimbursement
- Access to Modern Health (mental health platform)
- Parental Leave
- Retirement Plan with match/contribution
About Turnitin, Llc
Turnitin is a global company dedicated to ensuring the integrity of education and meaningfully improving learning outcomes. For 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Turnitin has offices in Australia, Germany, India, Japan, South Korea, Mexico, the Netherlands, Sweden, The United Arab Emirates, the United Kingdom, and the United States. Over 16,000 academic institutions, publishers, and corporations use Turnitin services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft by Turnitin, ProctorExam, and Ouriginal.
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